As a Booking Coordinator at DA Languages, I manage the booking process for interpreting and translation services, ensuring the best possible match between clients and linguists. I communicate effectively with both internal and external stakeholders, using my business negotiation and communication skills to handle complex and urgent requests. I also support the quality assurance and feedback process, contributing to the continuous improvement of the service delivery and customer satisfaction.I have a strong academic background in management and entrepreneurship, having completed a Master's degree in Algeria before moving to the UK. I graduated with distinction from The University of Salford with a Master of Science in Project Management, where I learned how to apply project management tools and techniques to real-world scenarios. I have also gained valuable practical experience as an Assistant Manager at SARL TPCR, a construction company, where I was responsible for delivering a large-scale project on time, within budget, and at good quality. I enjoy meeting new people and learning about their experiences and backgrounds, and I find this skill especially advantageous when kicking off projects with new clients. My goal is to pursue a career in project management, where I can apply my skills and knowledge to deliver impactful and innovative solutions.