-Assisted in planning and implementing IT projects.-Installed, Monitored, and maintained computer systems, including servers and networking equipment.-Successfully configured and optimized the POS system, leading to the successful implementation of the new in-room dining ordering system.-Proficiently managed all aspects of hotel IP telephony setup and administration and the installation of office and desktop phones, enabling high-performing conference and meeting room technologies.-Played a pivotal role in preparing the network infrastructure for other island properties.-Conducted rigorous testing of innovative systems for potential integration within the hotel environment.-Managed vendor relationships for hardware and software procurement.

-Established the foundation of the hotel's technology systems, building them from the ground up.-Single-handedly configured, installed, and oversaw the Micros POS system, including all associated hardware components, in my capacity as the system champion.-Orchestrated the setup and maintenance of office equipment, ensuring optimal functionality.-Expertly managed a wide array of hotel applications to streamline operations.-Acted as the departmental trainer, facilitating the skill enhancement of team members.-Demonstrated exceptional problem-solving skills by assisting both guests and employees in resolving various issues, fostering a positive environment of support and efficiency.

-Installed and configured computer hardware, software, and networks.-Provided timely technical support across the company.-Managed user accounts and equipment repair/replacement.-Trained junior staff members.-Maintained high guest satisfaction through exceptional service.-Managed new system installations for timely distribution and minimized disruption to productivity.

-Offered exceptional customer assistance, meeting sales quotas.-Maintained store condition and visual merchandising standards.-Recommended products based on customer needs and upsold relevant items.-Managed sales reports, staff schedules, and inventory records.-Tracked stock levels to purchase new items and maintain consistent inventory.-Organized team briefings to promote collaboration and increase motivation and productivity.-Managed client database to track purchasing history and maintain accurate records.