Worked for Emirates airlines, one of the leading companies in the world for 20+ years. My experience varied from customer service, leadership and crew training.I was mainly leading, managing and developing different teams on every flight. On board, I was responsible for customer care, problem solving and service recovery. Adding to this, my duty included maintaining the safety, security and customer service (food, entertainment, etc.) and report crew performance and communicate to management. I proudly worked in Emirates training college as Part time instructor for service and Leadership 2004-2020.I trained and developed new joiners and other crew for leadership level.