Key Achievements:- Developed roadmap with interdepartmental dependencies, including developer estimates- Monthly internal roadmap reviews and retros to track progress, red flags, and enhance processes- Quarterly transparency reports on product progress for internal company- Performed user feedback sessions, usage reports, to productize and prioritize future efforts- Wrote comprehensive requirements, reviewed with developers, managed progress of development with check-ins on matching the rrequirements

Product Manager and Software Developer at start-up that focuses on developing a functional learning management system that implements emotion recognition and real-time validation exercises for cyber security, computer science, network administration, and other programming-centric courses. Primary decision maker for front-end design and back-end implementation.Key Achievements• Guide product development through critical early stage, focusing on MVP and providing direct answer to client avatar pain points• Research competitors and develop reports based on features, roadmaps, pricing, and product availability to use for internal planning• Researched, designed, and implemented MongoDB database structure for Learning Management System to allow efficient data interaction with front-end• Implemented CRUD to platform to interact with database• Directed and implemented front-end design, while maintaining continuous communication with stakeholders• Created, managed, and maintained development documentation, including installation and development environment instructions

Product Manager for industry-dominate travel IT company, with IT specializing in software development for American Express Travel. Reported to Chief Information Officer. Directly responsible for all company projects within American Express relationship. Primary point of contact for internal and external senior management and executives on all project matters. Subject matter for software and API capabilities and limitations.Key Achievements• Worked directly with outside executives to implement in-house API• Researched, designed, and directed large, international implementation of industry-leading travel itinerary web application in Mexico, Brazil, Australia, New Zealand• Maintained comprehensive data on users’ interaction with products• Designed and implemented strategies for increasing user base, and existing user interaction• Created and presented learning tools for management and users, including presentations and educational materials such as videos and training documents

Project Manager of internal projects for industry-leading travel technology company. Responsible for coordinating all internal stakeholders for projects, from executives to developers. Maintained project documentation, roadmaps, and timelines in Confluence; mapped projects tasks in JIRA.Key Achievements• Spearheaded renewal of “backlog” projects, coordinating stakeholders, including senior management and executives• Centralized and organized all existing documentation, from word to documentation management system (Atlassian Confluence)• Presented new projects progress and finished products to external stakeholders at regular intervals

• Worked in Vietnam and Europe, managing a team in multiple countries simultaneously• Manage international project teams to ensure timely project milestone accomplishments• Act as subject matter expert for involved projects, provide guidance to project roadmap based on total knowledge• Design and direct implementation of projects from inception to delivery• Update key stakeholders throughout project lifecycle

-Development and implementation of successful marketing strategies-Coordinating with clients on boat safety, use, and navigation-Guiding fishing and spearfishing trips-Providing on-water services for clients, such as navigation and boat repair-Coordinating and performing boat delivery and pick-up-Refurbishing working environment-Developing strategies for business progression