Celeste Hernandez Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas Area

Built and increased brand awareness by engaging and educating consumers and employees in retail settings, utilizing all available sales channels to convert new Dyson Owners.Assisted with new hire onboarding, training, coaching and ongoing development.Collaborated with retail management negotiating incremental placement to increase visibility, brand awareness, and sell through.Identified, planned, and scheduled training events with retailer and partner staff ensuring flawless… Show more Built and increased brand awareness by engaging and educating consumers and employees in retail settings, utilizing all available sales channels to convert new Dyson Owners.Assisted with new hire onboarding, training, coaching and ongoing development.Collaborated with retail management negotiating incremental placement to increase visibility, brand awareness, and sell through.Identified, planned, and scheduled training events with retailer and partner staff ensuring flawless execution, resulting in increased sales in store and continual brand awareness and excitement.Maintained store fixtures and displays to standards, meeting high-end premium aesthetic Dyson was known for.Analyzed sales data to create territory visit schedules to make sure sales targets were met.Collaborated with senior management and training team on regional training for 2020 and 2021, new product launches, and assisted during team break outs.•Live Video Demo Expert, Pilot Program, 2020Sold $65K+ across all categories out of $1.15M over a two-month period in a chat support environment .Maintained 93% NPS Score.Achieved more cross category sales per transaction than any other representative on team.Served as proxy supervisor and assisted new team members with training. Show less

Burbank, California

Compiled payroll data, calculated timesheets, entered data, and computed and posted wages.Recorded changes affecting net wages, such as exemptions, and insurance coverage for each employee to update master payroll records.Responsible for entering, updating, and removing wage garnishment orders.Received checks, prepared, and submitted bank deposits daily.Generated, audited, and mailed invoices for customer base weekly, adjusting and issuing credits.Oversaw portfolio of $1.5M… Show more Compiled payroll data, calculated timesheets, entered data, and computed and posted wages.Recorded changes affecting net wages, such as exemptions, and insurance coverage for each employee to update master payroll records.Responsible for entering, updating, and removing wage garnishment orders.Received checks, prepared, and submitted bank deposits daily.Generated, audited, and mailed invoices for customer base weekly, adjusting and issuing credits.Oversaw portfolio of $1.5M in receivables. Reduced delinquency of 90+ from 12.3% to 7.8% in first quarter. Show less

Los Angeles, California

Identified, Interviewed, screened, and recruited job applicants to fill existing job openings.Provided information on company facilities and job opportunities to potential applicants.Screened and referred qualified applicants to company hiring personnel for follow-up interviews.Performed reference and background checks on applicants.

Los Angeles, California, United States

Interacted with high level independent distributors regarding multilevel marketing business. Answered inquiries received while maintaining highest quality standards. Maintained strong operational knowledge of product and services, pricing, compensation plan, policies and procedures, delivery service, promotions, contest and special offers and incentives for distributors. Utilized resources and systems to research and expedite changes to genealogy of distributors… Show more Interacted with high level independent distributors regarding multilevel marketing business. Answered inquiries received while maintaining highest quality standards. Maintained strong operational knowledge of product and services, pricing, compensation plan, policies and procedures, delivery service, promotions, contest and special offers and incentives for distributors. Utilized resources and systems to research and expedite changes to genealogy of distributors organization.Achieved average quality score of 29.75 out of 30. Show less

Garden Grove, California, United States

Conducted employer outreach using cold calling, phone contact, correspondence, and face to face presentations. Recruited new business in field and maintain close relationship with Business-to-Business accounts to assure highest customer service levels. Scheduled and conducted open enrollment and initial benefit offering meetings both in group and one-on-one presentations. Called policyholders to deliver and explain policy, suggest additions and changes in insurance programs, and… Show more Conducted employer outreach using cold calling, phone contact, correspondence, and face to face presentations. Recruited new business in field and maintain close relationship with Business-to-Business accounts to assure highest customer service levels. Scheduled and conducted open enrollment and initial benefit offering meetings both in group and one-on-one presentations. Called policyholders to deliver and explain policy, suggest additions and changes in insurance programs, and make changes in beneficiaries. Collected data from customers and processed customer claims for various policies offered. Recognized as Triple Crown Qualifier. Earned Regional Rookie of the Year (top sales for first-year associate). Show less