Eric Houston Email & Phone Number

Greenville, Nc, Us

Greenville, Nc, Us

In support of the Associate Vice Chancellor and Chief Information Officer (CIO), the Deputy CIO provides leadership and guidance in critical areas of technology administration at the university, including resource management and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provide assistance to the CIO in managing business operations to improve cost effectiveness, service quality, and IT operational effectiveness.

Greenville, Nc, Us

Oversaw multiple, large IT units including Learning Technologies Implementation and Support, AV Design and Engineering, Client Services and Support, and Service Management, in addition to continuing leadership role of the Project Management Office.

Greenville, Nc, Us

■ Obtained MBA & Finance Certificate from ECU■ Supported the ITCS Project Management Office made up of four highly adept IT Project Managers.■ Managed the ITCS Project Intake Process.■ Managed the ITCS project portfolio and facilitated project prioritization efforts with CIO, Deputy CIO, Enterprise Information Systems Director, and Campus Leadership.■ Project Manager for the Banner Hardware Replacement project team who successfully migrated ECU's Banner & ODS Hardware to new environments, upgraded our databases to Oracle 19c, and configured all the Banner Services & 3rd-party integrations.■ Led PM efforts on the COVID-19 Daily Screening project to prepare for the return to campus in Fall 2020. ITCS collaborated with several partners — Student Health, Office of Prospective Health, ECU Physicians, Housing Services, Institutional Planning, Assessment and Research, Office of University Counsel, Creative Services, and the Pitt County Health Department — to develop a solution for students, faculty, and staff to self-screen for COVID-19 symptoms.■ Led ECU Travel & Expense task force in developing requirements to replace the ECU Travel System and Implement Chrome River.

Greenville, Nc, Us

Summary: Highly adept project manager with experience directing cross-functional teams of technical experts. I utilized technical skills and project management experience to provide project management oversight of complex enterprise level IT projects that were of significant benefit to the university community.■ PMP, CSM, ICP-APM■ Excellent mentor, instructor, facilitator, negotiator, and coach ■ Received ECU Creed award for work leading the development of the internal Honors College Application.■ Received ECU Treasured Pirate Award■ Led project to implement Jaggaer Total Contract Manager allowing the University to seamlessly manage all purchasing contracts on campus.■ Led project to implement Jaggaer Total Supplier Manager as well as integrating it with Banner in order to streamline supplier management on campus.■ Led two successful projects, in collaboration with Vidant IS, implementing Epic EHR for East Carolina Neurology and East Carolina Physical Medicine & Rehabilitation clinics.■ Member of the CIS committee which reviewed all proposed HIPAA systems for compliance.

Greenville, Nc, Us

■ Delivered project to move and roll-out IT Infrastructure for new Family Medicine Building on time and under budget. ■ Successfully completed roll-outs and moves for the Department of Surgery, East Carolina Neurosurgical, ECU Plastics and Infectious Disease clinics■ Managed the Windows Update Server which involved researching and approving all Windows updates for roll-out to the campus community. (And not break anything!)■ Provided daily second level microcomputer support concentrating on problem resolution, consulting and training■ Team Lead on security implementation, testing and documentation in accordance with HIPAA, FERPA, PCI, SSN, PII compliance and encryption techniques

■ Develop web-based & small business IT solutions for local customers ■ Provide IT consulting and project management services ■ Environmental Project Manager for Agriment Services, Inc. consulting on USDA Environmental Assessment projects ■ Industries Served: Healthcare, Finance, Legal, Real Estate, Construction, Solar, Insurance, Trucking, Agro-business, Environmental, Government, Not for Profit, and Religious Organizations

Winterville, Nc, Us

■ Taught CIS-110 "Introduction to Computers" online and at night. (1-2 classes per semester) ■ Other courses taught include Production Management, Spreadsheet, and Business Law ■ Mentor students in obtaining certifications & credentials

■ Overcame budget constraints early in career to install the Duplin County Fiber Optic Backbone. (I can drive a Ditch Witch if needed!)■ Wrote 5 Year Information Technology Plan for Duplin County■ Supported the design & management of county network■ Managed the rolling out of new equipment and the maintenance of existing equipment throughout designated departments■ Recommended hardware & software for use within the organization■ Maintained Register of Deeds system ■ Maintained Emergency Services system ■ Developed & maintained the county website www.duplincountync.com

■ Used DB/C programming language to develop custom programs.

Master Of Business Administration - Mba, Finance And Financial Management Services

Master Of Science (M.S.), Vocational Education

Bachelor'S Degree, Business Administration - Management Information Systems