• Converted helpdesk to ConnectWise to streamline remote monitoring, computer patching and asset management.• Strategically planned and executed move of both ERP and FISMO from on premise to Azure Cloud for systems stability.• Upgraded and unified company wide phone system. • Migration of network folders to SharePoint• Vendor contract renegotiation netting 25% cost reduction with each vendor for the same service level• Merger of two company’s domains and email systems under one tenant.• Converted network to SD-WAN topology• Managed several HR and Accounting ERP projects

• Designed and built integrations with Microsoft Dynamics CRM and Navision• Standardized and implemented Shop Floor Management Software installation in 6 plants• Implemented Warehouse management software using scanners• Managed project to build out Microsoft Power BI for Live Inventory for sales and management• Designed and implemented bidirectional data transfer with CRM and Navision regarding quoting and sales funnel• Increase AR visibility by replacing once daily reports with hourly Power BI reports• Daily Scrum meeting with developer team covering projects Power BI, CRM, SolidWorks and SQL data integration• Created ServiceNow reports and managed the ServiceNow developer team.

• Designed and executed emergency security software updates• Daily assisted with trading floor personal with mission critical systems

• Successfully managed, architected and road mapped the implementation/upgrade of new highly visible Microsoft Dynamics CRM 2015 with a 400+ user base.• Led the Applications team in designing, building and supporting shop floor operations software, Point of Production for tracking manufacturing orders(MO) on the shop floor, connecting to the ERP system. • Project Manager of the Customer Portal Project. From the first step of project planning with Customer Service SME; Designing pages with input from our large volume customers; To the roll out to the top 100 customers and finally training customer administrators to add /remove their local users. Some of the features of the portal are Orders, Invoices, Backlogs and Inventory based on 20 min data cycle update with the ERP. • Set up and administered the Atlassian Jira Agile system for SCRUM projects for all the IT departments. Set up TEMPO timesheet system for project time tracking for IT bill back charges. Built training material and trained IT staff on time entry, project, story and sprint creation.