Responsible for developing and implementing strategies and processes to ensure customer satisfaction and retention, and expansion. Collaborate with other departments to address customer needs, analyze data to identify trends and provide guidance to the team in handling complex customer issues.Expansion : Responsible for identifying upsell and cross-sell opportunities, fostering strong relationships with existing customers, understanding their evolving needs, and collaborating with other teams within the company. This includes the sales team, onboarding team, and product and development team.Retention: Maintenance of over 800+ mid and high touch customers by performing Executive Business Reviews to gain renewals year over year and showing growth within portfolio. Ensuring customers are up to speed on the latest features within the software and any integrations.

SmartVault makes it easy to collect, manage, prepare, and share all your firm and client documents, with a single, integrated document management and client portal solution. Built from the ground-up for accountants, SmartVault helps you speed up and simplify your workflow with:o Secure online document management o Branded client portals for file sharingo Integration with leading tax and accounting applicationso Anytime, anywhere access to firm and client documents

I AM Katy TX Networking is dedicated to empowering the local community of Katy, TX. Relationship development, education and networking opportunities for local businesses and professionals enhance the local economy.

Fostering Success Foundation is dedicated to enhancing the lives of foster youth and young adults through encouragement and development of life skills. Fostering Success Foundation is a 501(c)3 nonprofit organization and all donations are tax deductible. New Beginnings Box: The average 18 year old looks forward to the new found independence that comes with going off to college or getting their first apartment. Unfortunately, many 18 year olds “Aging Out” of foster care don’t have the same support system, resources or knowledge for a successful transition. The Fostering Success Foundation New Beginnings Box provides essential items for their new home. Wish List Holiday Gift Drive: The holidays should be a time for celebration and family, not worry and loneliness. The Fostering Success Foundation Wish List Holiday Gift Drive focuses on foster youth in group homes and Transitional Living Programs. College Bound School Supply Drive: Going off to college can be exciting and scary for anyone and the youth in foster care who pursue higher education can be met with even more adversity during the transition. The Fostering Success Foundation College Bound School Supply Drive focuses on providing foster youth with college specific school supplies and independent living necessities. Preparation for Adult Living (PAL) Program: The PAL program is designed to prepare older foster youth for independent living after they "Age Out" of foster care. The Preparation for Adult Living program strives to provide each of the more than 3,500 youth 16 years and older who are currently in foster care with the skills and resources they need to become successful, secure and productive adults members of society. Transitional Living Program: The Transitional Living Program at Fostering Success Foundation provides a safe living environment set aside for Transitional Living and Programatic Services that are designed for older youth in foster care.

At Brand-Aid Consulting, LLC we have spent years perfecting our methods of not only developing brand identities but also maintaining them through our brand management programs. Because of our unique interactive processes, our clients are able to achieve long term consistency in branding and reputation both externally and internally.We view ourselves as not just a consulting agency but rather an extension of our client companies. Partners in brand management. This is accomplished by our interactive approach of learning the business and industry, attending meetings, talking with management and staff and really understanding how everyone views the company.From there we can outline strong points and inconsistencies to provide the best brand management program for each individual business.Some of our services include Web Development, Logo Development & Design, Brand Color & Communication Standards, Email Marketing, Marketing Collateral, Trade Show displays, Content Management Systems, E-Commerce Solutions, Blog Design, Mobile App Development, Search Engine Optimization (SEO)

The National Hispanic Professional Organization (NHPO) was founded in Houston, Texas on January 1, 2004. The vision of the founders was to establish a Hispanic based organization focused on the personal and professional development of its individual members. Career enhancement is also a pillar of the NHPO structure. As members of the organization participate in a myriad of educational and professional development training, they do so to prepare and empower themselves for improved career opportunities or to ascend in their current profession.During the formative years of NHPO, a significant number of business owners joined the organization. Recognizing the value of the personal attention and training, combined with networking mixers, business owners and entrepreneurs naturally gravitated to the newly established NHPO.The organization’s leadership has developed an aggressive plan for strategically controlled growth. The NHPO’s leadership firmly believes that a solid infrastructure, strong form of governance and a successful track record are key elements for positive and successful expansion and growth outside the state of Texas.

I can help small businesses, and large with voice, data, equipment, and service on any telecommunications needs through my business Brand-Aid Consulting as a working partner through Telarus. I work as a broker of sorts, and offer the customer a plethora of different options when it comes to selecting the perfect solution for their business.

Cogent is a multinational Tier 1 Internet Service Provider consistenly ranked as one of the top five networks in the world. Our primary service offering consists of Internet access and data transport, offered over our award-winning fiber optic, IP data-only network, along with colocation in any of our 44 Internet data centers. We service two customer segments: "Corporate" (small businesses to Fortune 100 companies) and "NetCentric" (Carriers/Service Providers and Application/Content Providers, whose businesses rely primarily on Internet access).As a National Account Manager, my primary focus is to bring on customer connections that are dedicated and non-oversubscribed, provide redundancy where needed and also allowing for rapid provisioning.Cogent Communications is a public company trading on the NASDAQ under the symbol CCOI. Cogent is headquartered in Washington, D.C., United States of America.

Manage all Client Relations, and responsible for seeking out new business, working with small businesses to deliver quality Marketing design in terms of Logo, Website, Print/Web Ads, business cards, presentation material, trade show booth design, and every other creative impression of the business.

working polls, phone banking, planning and organizing fundraising events, chairing committees for fundraisers, block walking, social media, recruiting volunteers, solicit contributions and donations for events.- Committee person for Campaign Kickoff- Silent Auction Chair for Women's Event, March 28, 2013

Responsible for the successful and effective management and development of client/contractor relationships. Account manage around 100+ contractors working in Angola. Responsible for the commercial and contractual aspects of the account and client relationship. Generate sales opportunities and hand over to the Recruitment team.Main point of contact for key projects and groups as agreed and assigned by the Recruitment Director and maximize the full potential and exposure of the global IMA contact.

I am in charge of Marketing within the organization for the Houston Chapter in which I uphold the responsibilities of presence within the community. Advertising and publicity also fall into the depth of this position, and reaching out to other organizations that could be mutually beneficial for the sake of the organization and our growth.

Coordinating the 2011 NHPO Golf Tournament. Seeking sponsorship, and volunteers to bring in funds to raise money for scholarships. Also coordinate with other committee members and vendors to bring on teams for the event.

My responsibilities included signing up new members, and taking care of the sign in table as members entered every event. Making sure that every new attendee received information about the organization, and our mission. Introducing every new person to a current member and making them feel welcome.

I work exclusively with small to mid-size businesses to help streamline the voice, data, and mobile services via a T1 connection. Also provided within the package are 30 different applications to help run the business efficiently- from managing a mobile workforce, or helping to collaborate between employees and clients, customers, and vendors. Please visit www.cbeyond.net

I help MABAH find sponsorship, and teams for the golf tournament as well as auction items for the actual tournament.

Advertising Sales

Dealt with Vendors in getting Payables out and also handled all filing of all royalties paid out as well by the Oil Company.