Help Desk Engineer
CurrentResponds to client network and server failures with minimal downtime. Quality and prompt solutions provided leading to decrease in repeat calls. Configure and maintain desktops, laptops, and mobile devices.
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Houston Rogers is listed as Help Desk Engineer at Nomad Technology Group, a with 14 employees, based in Evansville, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Houston Rogers.
Houston Rogers previously worked as Premier Service Consultant at At&T and Appliance Field Technician at B & M Electronics. Houston Rogers holds Associate Of Arts And Sciences - Aas, Computer Software Engineering, 4.0 from Ivy Tech Community College.
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Houston Rogers is a Help Desk Engineer at Nomad Technology Group.
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Evansville, Indiana, United States
Responds to client network and server failures with minimal downtime. Quality and prompt solutions provided leading to decrease in repeat calls. Configure and maintain desktops, laptops, and mobile devices.
Evansville, Indiana, United States
Take incoming calls from wireless customers Resolve billing issues Perform Tier 1 troubleshooting for wireless cellular devices Negotiate payments and payment plans with customers Create tickets for issues outside of my scope or require tools that I do not have access to. Handle sensitive customer information (Credit Cards, SSN, Addresses) Recognized by Team Manager, Area Manager, District Manager, and Regional Manager for performance metrics exceeding month-over-month Completed multiple courses provided by the company to further my education in DevOps, Agile, and Lean methodology.
Evansville, Indiana, United States
Schedule and coordinate appointments on limited time constraints Handled diagnostics and repairs of various household appliances, such as washers, dryers, dishwashers, refrigerators, freezers, personal computers, and mobile phones Recorded follow-ups to appointments to ensure proper parts and tools were available to accomplish jobs Ensured payment was supplied upon delivery of services Managed travel and product expenses in collaboration with office staff
Evansville, Indiana, United States
Managed, maintained, and supported teams dedicated to merchandising and customer experience Regularly handled and transported large amounts of money to be deposited Enhanced customer experience by maintaining and improving organization of store
Other employees you can reach at nomadtechgroup.com. View company contacts for 14 employees →
Stacia Warren
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Kevin Arnold
Colleague at Nomad Technology GroupOwensboro, Kentucky, United States
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Trish Perkins
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Renee Murray
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Dustin Ross
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Lucas Patton
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Noajm Alharthi
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Zach Mccutcheon
Colleague at Nomad Technology GroupEvansville, Indiana, United States
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Mike Shackelford
Colleague at Nomad Technology GroupGreater Evansville Area, United States
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Activities and Societies: Marching Band, National History Day, Board Game Club
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Houston Rogers works for Nomad Technology Group.
Houston Rogers is listed as Help Desk Engineer at Nomad Technology Group.
Houston Rogers is based in Evansville, Indiana, United States while working with Nomad Technology Group.
Houston Rogers has worked for Nomad Technology Group, At&T, B & M Electronics, and Five Below.
Houston Rogers's colleagues at Nomad Technology Group include Stacia Warren, Kevin Arnold, Trish Perkins, Renee Murray, and Dustin Ross.
You can use AeroLeads to view verified contact signals for Houston Rogers at Nomad Technology Group, including work email, phone, and LinkedIn data when available.
Houston Rogers holds Associate Of Arts And Sciences - Aas, Computer Software Engineering, 4.0 from Ivy Tech Community College.
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