Tom Houston Email & Phone Number

Kelowna, British Columbia, Canada

We are dedicated to providing concise Quality Assurance Assessments with a specific purpose in mind: how is your product perceived and experienced by your clients and guests? Putting yourself in your customers' shoes is the most effective way to get results and implement strategies to improve your valued product and service.

Kelowna, British Columbia, Canada

Kelowna, British Columbia, Canada

Sr. Manager of Operational Support for Commissionaires BC. Responsible for increasing business through exceeding client expectations and managing revenue and expenses. Involved with software integration and pilot projects to ensure the organization is at the forefront of the industry. Introduced numerous cost saving best practices.

Managed all BC Interior operations and approx 60 union and management staff,premises,vehicles and customer relations with full P&L accountability. Increased profitability each year.

Kelowna, British Columbia, Canada

Certified within company as a Service Manager. Progressively promoted throughout career. Started as a Sales / Service Rep then promoted to a Service Training Co-ordinator and then to Service Manager. Managed high performing teams, exceeding Sales and new product targets every quarter.

Development Manager and Restaurant Manager - Scheduled staff, maintained inventories of all non food supplies, including the bar. Certified within company to a development role for opening new restaurants.

Architecture

Business, Arts