Betsy Hover Email & Phone Number

Zeeland, Mi, Us

Jenison, Michigan

Certified Biller:*Software: Continulink / Kinnser Agency / Kinnser ADLware*Clearinghouses: Ability / ZirMed1. Enter/Maintain accurate information for all payers in software systems2. Set-up process of EDI System (837/835) for Payers / ClearingHouse (Zirmed)3. Efficient with multiple Payers websites (NGS-Ivans/Ability), Priority Health, Blues (Web-denis)4. Process PPS Billing – EDI to NGS / Med+Blue/ Humana / United Healthcare5. Process NON-PPS/Private Duty… Show more Certified Biller:*Software: Continulink / Kinnser Agency / Kinnser ADLware*Clearinghouses: Ability / ZirMed1. Enter/Maintain accurate information for all payers in software systems2. Set-up process of EDI System (837/835) for Payers / ClearingHouse (Zirmed)3. Efficient with multiple Payers websites (NGS-Ivans/Ability), Priority Health, Blues (Web-denis)4. Process PPS Billing – EDI to NGS / Med+Blue/ Humana / United Healthcare5. Process NON-PPS/Private Duty Invoice – Monthly Billing6. Managed Collections – Maintain Spreadsheets for Payers/Private Duty Billing7. Researched outstanding balances, customer inquiries, solved billing issues and errors8. Maintain/Process reports as needed for Month End and Aging/CollectionsAdministrative/Scheduler for Private Duty Aides/Skilled Clinicians (SN/PT/OT/ST/MSW)1. Admin/Super User/Trainer for all software systems (Continulink/Kinnser) at current employer 2. Created all new clients/payers/employees in software systems (Continulink/Kinnser)3. Verified Insurance and authorization through payer websites4. Maintain ongoing Authorizations for Recerted Clients for multiple episodes Implemented 5. Scheduling and maintained visits in multiple software systems(Continulink/Kinnser)6. Implemented scheduling and maintained visits in multiple software systems(Continulink/Kinnser)7. Enter Physicians into software systems, also check NIPPS/PECOS/License RegistrationACCOUNTS RECEIVABLE/COLLECTIONS:1. Reconciliation of EFT Deposits/Checks daily for deposit2. Process/Application of payments to invoices, credits, refunds, pre-pays and balance dues3. Managed collections – Maintain Spreadsheets for Payers/Private Duty billing4. Researched outstanding balances, customer inquiries, solved billing issues and errors Show less

Lakeshore Health Partners - Zeeland

REGISTRATION:*Registers Patients into the Hospital Information System for hospital services.*Register Patient into the eClinical System for Family Medicine services.*Gathers registration information thru interview with patient/family.*Obtain proper signatures on Consent/ROI/Financial Policy/HIPAA/ABN/MSP Forms.*Collects Co-pays and payments on accounts, when deemed necessary.*Explain appropriate Hospital/Family Medicine policies to patients.*Enter orders into… Show more REGISTRATION:*Registers Patients into the Hospital Information System for hospital services.*Register Patient into the eClinical System for Family Medicine services.*Gathers registration information thru interview with patient/family.*Obtain proper signatures on Consent/ROI/Financial Policy/HIPAA/ABN/MSP Forms.*Collects Co-pays and payments on accounts, when deemed necessary.*Explain appropriate Hospital/Family Medicine policies to patients.*Enter orders into Hospital Information System for tests per Physician's order (Labs/Radiology)*Answer patient/family questions regarding tests/finance or direct them appropriately.*Schedule/Unscheduled Patient appointments for Family Medicine.*Field patient phone call questions, answer or direct to appropriate personnel.*Balances Cash Box and On-line Payment software.C-DESK:*Greet and direct patients at the Main Reception Desk.*Responsible for patient flow and direction throughout patient visit using various technologies.*Monitors and leads all main lobby activities including, patient flow, cleanliness, visitor comfort & maintaining the refreshment areas. Show less

Holland, Michigan

Office Expert Certificate Program***Completed Courses**Intro to ComputersMicrosoft Word 2010Medical TerminologyMedical BillingMedical CodingAccounting IBusiness Technology/CommunicationsCareer Success ICareer Success IIPersonal FocusHIPAAMedical Office ComputersElectronic Health Records***Currently in process of taking this following Class**Microsoft Excel 2010**Remaining Classes to be… Show more Office Expert Certificate Program***Completed Courses**Intro to ComputersMicrosoft Word 2010Medical TerminologyMedical BillingMedical CodingAccounting IBusiness Technology/CommunicationsCareer Success ICareer Success IIPersonal FocusHIPAAMedical Office ComputersElectronic Health Records***Currently in process of taking this following Class**Microsoft Excel 2010**Remaining Classes to be completed**Microsoft Powerpoint 2010 Show less

Administrative Assistant/Receptionist/Order Entry-(5yrs)• Managed multi-lined switchboard and responded to customer emails.• Customer Service/Order Entry and Imaging system.• Assisted with Travel Reservations. .• Responsible for processing of Payroll hours of staff to off site payroll firm.Delivery Terminal Coordinator-(2yrs)• Managed with National Delivery Facilities gathering delivery status information (arrival date/inspection details/assembly details) of… Show more Administrative Assistant/Receptionist/Order Entry-(5yrs)• Managed multi-lined switchboard and responded to customer emails.• Customer Service/Order Entry and Imaging system.• Assisted with Travel Reservations. .• Responsible for processing of Payroll hours of staff to off site payroll firm.Delivery Terminal Coordinator-(2yrs)• Managed with National Delivery Facilities gathering delivery status information (arrival date/inspection details/assembly details) of merchandise coming into warehouses and then confirming that the delivery had been set-up to end consumer.• Managed Pick-up of merchandise from end consumer back to vendor. Show less

Producer/Guest Coordinator of TV Productions-(2yrs)• Research and Coordinated Live/Recorded TV programs.• Production Camera Operator and Floor Director.Administrative Assistant/Receptionist-(2yrs)• Customer Service/Data Entry. Proficient in Microsoft Office: Word/Excel/Access/Adobe.• Scheduling, Coordinating and Cooking of Special Events. Contact and coordinate Food Donations for Special Events.• Responsible for processing of Payroll hours of staff to off… Show more Producer/Guest Coordinator of TV Productions-(2yrs)• Research and Coordinated Live/Recorded TV programs.• Production Camera Operator and Floor Director.Administrative Assistant/Receptionist-(2yrs)• Customer Service/Data Entry. Proficient in Microsoft Office: Word/Excel/Access/Adobe.• Scheduling, Coordinating and Cooking of Special Events. Contact and coordinate Food Donations for Special Events.• Responsible for processing of Payroll hours of staff to off site payroll firm. Show less

Customer Service/Receptionist-(1yr)• Managed multi-lined switchboard and responded to customer emails.• Customer Service/Order Entry Accounts Receivable/Collections-(6yrs)• Reconciliation of daily banking statements and balancing• Application of payment to invoices, credits, refunds, pre-pays and balance dues.• Responsible for Collections, Monthly Billing and past due invoices.• Handled customer inquires and solved billing issues to include research of billing… Show more Customer Service/Receptionist-(1yr)• Managed multi-lined switchboard and responded to customer emails.• Customer Service/Order Entry Accounts Receivable/Collections-(6yrs)• Reconciliation of daily banking statements and balancing• Application of payment to invoices, credits, refunds, pre-pays and balance dues.• Responsible for Collections, Monthly Billing and past due invoices.• Handled customer inquires and solved billing issues to include research of billing errorsDocument Specifications/Quality Assurance-(10yrs)• Maintain and updated Medical product lines specifications (Manufacturing/Quality Control/ Packaging and Labels) according to FDA regulations• Processed complaints, evaluated and researched issues of medical devices that malfunctioned in surgery and/or office use.• Compiled evaluation report/letter with results. Processed Medical Device Reports (MDR) to FDA.• Compiled monthly Trend Analysis Reports. Show less

Office Expert Certification Program, Medical Administrative/Executive Assistant And Medical Secretary

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