Responsible for operations of all functions of a 70-person program supporting @1,000 Department of Defense public-facing websites:, including security, infrastructure, service desk, training, software development, migration, and quality assurance.

• Conduct research on security and privacy-related issues for a Department of Defense client.• Write articles, white papers, analyst job aids, analysis tools, and executive briefings.• Developed strategic approach to measure and prioritize risks so that resources could be applied first to the mitigation of risks representing the highest mission/operational impact.• Provided support to agency COOP and disaster recovery program.

Deputy Program Manager for a DoD contract providing the full range of IT services in a 24x7x365 production environment. Responsible for a staff of 125, including 5 direct-report managers. Services provided include: network/security operations center, cybersecurity, security engineering, intrusion defense (hunt team), mobility, desktop engineering, software development, project management, networking, asset management, server engineering & operations, and help desk. Provided management oversight of agency migration from traditional on-prem to AWS GovCloud. Managed Command Cyber Operational Readiness Inspection (CCORI) and Cybersecurity Service Provider (CSSP) inspection preparations. Responsible for Quality Management Program as well as monthly and quarterly reporting on Service Level Objective (SLO) compliance.

Provide advisory services to U.S. federal government and commercial clients regarding regulatory compliance, continuity of operations (COOP), continuity of government (COG), IT disaster recovery (DR), cyber resilience, and crisis/emergency management. Currently managing a team at a federal government agency that is developing the client's COOP, IT DR, and crisis communication program, establishing program governance, and implementing a multi-year exercise/cyber war-gaming program. Also managed the analysis of business and privacy impact related to systems affected by a widespread cyber intrusion at a global technology services firm.

**Indra USA ceased operations on December 17, 2015**Responsible for business development in Indra USA’s state, local, and federal government public sector markets in the US and Canada. Led efforts to “productize” Indra’s main US offering to open US DoD and civilian security markets for future business expansion. Wrote articles, white papers, and other marketing materials, and attended trade shows in support of Indra’s Smart Cities offerings. Led restructuring, redesign, re-writing, and new development of English language brochures, white papers, and all other marketing collateral required to support US and global marketing to English-speaking public sector clients.

Responsible for helping government enterprises save money, improve operational performance, and improve service by leveraging Xerox' best-in-class solutions, including: business process outsourcing (BPO), service desk/call center, paper ingestion, transaction processing, human resources/benefits outsourcing, financial and accounting services, and data analytics.

Serving as Acting FSO, providing support for all personnel in accordance with the National Industrial Security Procedures Operating Manual (NISPOM). Serves as the principal point of contact to the Defense Security Service (DSS) for personnel and facility security matters. Conducts security risk assessments and audits, and coordinates corrective actions for identified security exposures. Advises senior management on Federal security regulations and procedures and interacts with Federal agencies to address personnel security concerns. Oversees all aspects of security including document control, visit requests, foreign travel, and export security review. Maintains personnel security clearances using the Joint Personnel Adjudication System (JPAS). Develops and implements security policies and procedures as required by and in coordination with Corporate office and/or clients.

Finalist for the 2013 Consultant of the Year award presented by the Disaster Recovery Institute International (DRII). Provide consulting, client management, and project management services in support of the Transportation Security Administration (TSA). Provide business development and marketing support for large IDIQ new business opportunities.

Provides consulting and program management services to U.S. federal government and commercial clients regarding regulatory compliance, continuity of operations (COOP), IT disaster recovery, pandemic influenza, and crisis/emergency management. Led an international business continuity management (BCM) program for a major commercial financial institution; providing direct support for BCM efforts in Europe, the Middle East, and Africa (EMEA) and the Asia Pacific region.

• Advised federal clients on regulatory compliance issues related to continuity of operations (COOP), disaster recovery, pandemic planning, and emergency response/operations. • Managed consulting and service delivery staff for federal customer base for engagements related to the above planning disciplines.

Two-term elected President of the Washington, DC chapter, supporting over 150 members and continuity planning practitioners and senior managers from U.S. federal government agencies, non-profit and non-governmental organizations, and leading corporations. Responsible for leading the executive board, organizing chapter meetings and events, ensuring value add for members, networking with other professional associations and membership growth.

• Wrote Continuity of Operations Plan (COOP) for a directorate of the U.S. Army National Guard Headquarters and served on COOP project management team for the U.S. National Guard Bureau (NGB) Headquarters. • Created and managed business process for handling of U.S Army CERT Information Assurance Vulnerability Alerts (IAVA). IAVA compliance improved to 100% from an initial low of less than 25%.• Led COOP planning effort for a division of the Federal Aviation Administration (FAA) providing ground-to- ground and ground-to-air communications worldwide. • Managed the resolution of a problem with wireless phone coverage at a significant federal facility.• Managed resolution of architecture and implementation issues with NGB’s emergency notification system, restoring functionality of this critical asset.

Responsible for management of pre-sale engineering and proposal development efforts for mid-Atlantic region. Responsible as single point-of-contact for all post-sale client relationship management. Responsible for management of technical resources engaged in consulting engagements, either at client or Sprint location. Products and services included all managed services (applications, network, hosting, security), and consulting (security, HIPAA, network).

• Senior manager of USi’s GEMC, providing management oversight of production systems for over 150 ASP clients hosted in five data centers in the U.S., Europe, and Asia. Supervised staff of 30. Production systems included Windows and Unix servers, RadWare load balancers, VPNs, EMC SAN (dual site replication), EDM tape library, and a combination of proprietary and COTS enterprise monitoring and management tools.• Managed USi’s security operations, including intrusion detection and response, enterprise firewalls, and disaster recovery readiness. Enforced control of physical access to production systems in accordance with CM policies. • Created and managed Advanced Operations Support (AOS) team to provide forensic analysis of systems experiencing chronic performance problems. • Managed ISO 9001 certification process, resulting in successful certification on first attempt.