Howard Bae Email & Phone Number

New York, NY, US

New York, NY, US

New York, NY, US

New York, NY, US

• Manage professional services team focused on SaaS-based product platforms implementation, business process re-engineering and engagement management, particularly in the ad management business. Responsible for hiring.
• Manage over 15 resources in the US and have managed, in this role, up to 25 individuals globally (U.S., Brazil, U.K., Australia).
• Forecast and manage department's yearly budget including employee salary/benefits negotiations against revenue forecasts.
• Act as executive sponsor for large, strategic ongoing implementations and as professional services liaison for strategic clients (i.e., Comcast, NBC Universal, etc.).
• Define and initiate Professional Services strategic initiatives to improve overall efficiency, increase the value and visibility of the department as well as provide alignment with company-wide strategies.
• Led and rolled out consolidated time tracking and resource utilization tools across departments and product lines providing greater transparency of performance (KPIs) and resource management as well as a standard view.

New York, NY, US

• Director specializing in business process design, data migration and business optimization for SaaS-based ad management platform. Led implementation projects and consulting engagements globally, from the US, South.
• Lead client discovery and requirements gathering to develop sales strategy, billing reconciliation, trafficking best practices and system architecture.
• Designed integration architecture for enterprise clients to analyze risk, impacts and potential development needs.
• Developed and implemented client cross-department business workflows, inventory management approach and data migration strategies for each client, building consensus on scope and to-be workflow across the organization.
• Work with sales teams, management and clients on Statements of Work to define scope, roles and responsibilities, change management guidelines and hour/cost estimates.
• Collaborate with product management team to determine prioritization and timing of client-specific enhancements and evaluate the criticality of bugs and feature requests.

New York, NY, US

• Managed the software development lifecycle of several major releases for Operative's SaaS-based ad management platforms.
• Designed features, use cases, gathered requirements, and created epics and stories for initial and follow-up Operative.One releases, including the business case for the first iteration of Operative.One's analytics and.
• Wrote executive level business cases, product requirements documents and functional specifications while using waterfall methodologies and then epics and stories once the organization moved to an agile methodology.
• Analyzed competition and market position within the industry, both platform-wide and module specific.
• Provided product management support for several major clients, including leading social media companies and enterprise-level digital publishers.

Austin, Texas, US

• Led the successful initial release of Oracle Identity Federation 10gR3 - a federated identity management solution supporting industry standards for cross domain authentication and authorization.
• Managed five identity and access management product lines, including federated identity management, single sign-on (SSO), access management, web services security (WSS), public key infrastructure (PKI), secure socket.
• Supervised product lifecycle from planning and documentation to development and deployment, directing new product launches and de-supporting existing products.
• Conducted presentations on the overall identity and access management suite vision to industry analysts, government security agencies and Fortune 500 banking corporations.
• Worked with industry analysts on reviewing market and industry direction as well as presenting overall short term and long term roadmaps on Oracle's security and identity management vision.
• Worked with industry standards groups to achieve interoperability and conformance certifications.