District Manager
Trained supervisors to operate payroll and Attendance System, including Paycor.• Implemented an in-school work program for teens. Taught workshops including Pre-Employment Workshops. Organized projects and tracked participant progress.• Managed multiple contracts and successfully achieved quality standards, ensuring contract renewal. • Built and managed successful client relationships with 11 business contracts.• Developed trust, personal rapport, and strong working relations with supervisors.• Recruited, trained, and managed a team of 14 employees to complete cleaning at The Ohio Department of Transportation Rest Area on I-70. • Maintained open lines of communication to identify and resolve problems quickly.• Utilized technology solutions to streamline management tasks and reporting functions.• Conducted post-event analyses to identify strategies to improve processes. • Trained, monitored, and supervised volunteer and staff performance to improve services.• Analyzed problems with staffing and formulated options. Presented solutions to my supervisor to achieve win-win outcomes• Ensured quality service by frequently monitoring cleaning using Orange QC.• Scheduled and coordinated the efforts of volunteer workers to achieve project goals.• Designed and conducted safety training. • Monitored customer satisfaction to solve problems.• Maintained database of employee trainings and conducted trainings.
