I am a patient service technician with 20+ years of practical experience. In this role, I am responsible for maintaining HIPPA regulations while effectively working with physicians, staff, patients, and family members.I have a extensive knowledge of anatomy and medical terminology, and experience assembling materials required to perform various lab tests as requested by physicians. A primary area of my focus is ensuring a patient’s comfort during the venipuncture process. I have expertise in the following skills:• Experience with aliquot tubes, blood culture bottles, microtainers, multi-sample blood collection needles, safety needles, transfer pipettes, venipuncture butterfly needles, venipuncture needles, venipuncture needle holders, venipuncture tourniquets• Vast knowledge of anatomy and medical terminology• Performing blood draws in a manner that ensures patient comfort• Effectively working with physician, staff, patient, and family members in a professional manner • Adept communicator, able to interact effectively with doctors, patients, family members, and the general public• DOT and non-DOT urine, saliva, and hair drug screens• Blood draws from veins by vacuum tube, syringe, or butterfly venipuncture methods• Specimen collection at specific time intervals for tests, such as those assessing therapeutic drug levelsAs a phlebotomy manager with Labcorp as well as other companies I have put into practice the following skills.*Train or supervise the training of all phlebotomists* Make recommendations on staffing needs* Perform all evaluations for phlebotomists* Directly supervise all phlebotomists * Recruit, interview and make recommendations to fill personnel vacancies* Maintain and organize phlebotomy statistics* Ensure phlebotomy service personnel maintain a positive client/patient-focused attitude* Accounts for disciplinary action as needed. Consults with HR on disciplinary issues