Operation Manager
Operation Manager, EEZGlobal Inc. Feb 2015 ~ Present • Customer service; Technical Support; Sales; Shipping; • Equipment maintenance; Troubleshooting; Warehouse management. Manufacturing Consultant/Technical Support Feb 2013 ~ Dec 2014Responsibility: • Service ~ process/ quality/ scanner/ testers/ automatic production lines • Troubleshooting/ resolve problems (Injection Mold, Robotics, V&V Testing) Companies: AWA DVD, ISO Media, Advanced Imaging, etc.Global Publishing Inc., Fremont, CA July 2007 ~ Nov 2012 Principal Engineer, Manufacturing Engineering • Main duties: engineering, equipment, process, QA-QC, R&D new products/projects• Perform equipment PM, improvement; Key person of engineering/ process.• Solid hands-on skills for maintenance, calibration, troubleshooting. Experienced V&V testing • R&D new products with “Flexible Optical Disc”; Cooperate R&D with Program Qualcomm Inc • Develop new process, improve quality, and increase Yield; identified new materials, drive cost savings. • Good knowledge of IQ/OQ/PQ, SPC, GEP, TQM, ISO (9001, 13845, FDA/CFR) • Manage large projects, expand production capability, installing/debugging production lines• Risk management/CAPA; control & minimize impact of emergency failures. • MEMS, Cleaning room, 24/7 production. Hazardous materials & waste process / Certificate.