Over 3 years experience training physicians and staff members to adopt EHR software; assisting physicians towards achieve a collective $2,000,000 in Medicare “meaningful use” incentives payment. 100% success rate in post attestation audits.Software Installations, Implementations, Client Trainings and On-Going Management:• Pre-Implementation workflow analysis of dozens of diverse practices: Internal Medicine, Ob/Gyn, ENT, Urologic, Cardiology, Orthopedic , Ophthalmologic, Pediatric, Allergy, Neurologic, General Medicine, Physical Therapy and other medical practice specialties. • Performed pre-sales support and product demonstrations. Involved with integration of the EHR with associated practice management billing systems. • Trained of over 250 physicians, PAs and staff members, in individual and group sessions, to use EHR software to schedule and enter clinical information for all patient visits. • Configured referral letter faxing, document scanning, laboratory HL7 requisition ordering and E-prescribing for offices. • Provided continuing support and troubleshooting to medical offices 24x7 through on-line remote support to achieve the highest degree of customer satisfaction. • Designed over 25 patient intake questionnaires to enable easier recording of patient demographics and medical history. • Engineered information portals for patients to enter information over the internet. • Constantly improving software by suggesting and following through with enhancements, bug fixes and reporting client feedback to the programmers and development teams in order to make the software more reliable and user friendly.• Working knowledge of current medical terminology; CPT, ICD coding and E&M rules. • Consulting with practices towards achieving Medicare “meaningful use” incentives. • Increased physician efficiency by training on Dragon voice recognition software.

Implementation of medical voice recognition systems based on The "Dragon Naturally Speaking" Product. Application training and support of customers at 15 New York Health and Hospitals Corporation Hospitals and other private hospitals throughout the Northeast. Successfully enabled over 300 doctors, in a variety of settings, performing both group and one-on-one training sessions. Focus on enabling Radiology, Pathology and Cardiology Departments to use voice recognition. Installation and configuration of software, development and testing of complex voice activated workflow commands. Communicated directly with office managers, chief medical department heads, IT managers. Working professionally with medical personnel. Capable of teaching new technologies to individuals possessing a wide range of computer skills. Focused on achieving corporation business goals. Knowledge of desktop EMR/EHR applications. Integration of voice recognition in Misys, CoPath, Meditech, Powerpath, Eclipsys, Last Word and Cerner Medical Software.

Large scale "Project Implementation Coordinator". Responsible to manage technology implementations; as well as other large corporate clients. Specialized coordinating desktop upgrades and large scale rollouts. Developed streamlined implementation plans to make projects as much as 20% more efficient. Memorable mention: Worked a 6 month project at World Trade Center One, for Empire Blue Cross.Teradata/Britton Lee:Relational database hardware specialist.Proceeded to become the support engineer of the year for the spin-off company Teradata (that currently has the largest installed relational database system at Walmart headquarters in Bentonville, Ar.). Guaranteed 24-hour availability of large, mission critical computer systems at Citicorp, AT&T and Goldman Sachs by always being available for consultation.