Howard Ellis Email & Phone Number

Hyde Park South Africa

Passionate leader with a proven track record of exceeding sales targets in the high-end automotive market. Skilled in building relationships with discerning clientele, and exceeding sales goals for exclusive brands like Ferrari and Aston Martin.Luxury Sales & High-Net-Worth Client ManagementSales Strategy & Goal SettingTeam Coaching & DevelopmentLead Generation & QualificationNegotiation & Closing TechniquesMarket Analysis & Competitive IntelligenceAutomotive Knowledge (Luxury Cars)

Boksburg, Gauteng, South Africa

Cost Accountant role which included;Procurement of equipment and supplies to maintain and repair Volvo, Scania and MAN commercial vehicles.Reduced monthly supplier queries from over 100 to roughly 30 and from 60 days to 30 days.Reduced opened job cards from over 300 to an average of 80 as well as keeping the costing within 30 days down from an average of 90 days.Created rebuild and refurbishment quotes and controlled the procurement and timelines along with the foremen.Informally managed a multiskilled and cross functional team for the rebuilds and refurbishment of vehicles.Trained unskilled workers into store man.Stock control and stock take.Service analysis of vehicles to ensure that a pre-serviced vehicle was not serviced until the correct mileage.Excel queries to create and daily work in progress dashboard.Motivated a cross functional team to meet deadlines on repairs.

Sandton

Manage relationship of Discovery Brokers in Gauteng in line with the newly launched Discovery Bank product.Personal banking assisting to Brokers for their personal accounts.Query resolution for their clients queries.Product education.Commission queries on certain Discovery Bank products.Coach team members with resolutions to new queries that were found.Escalation query resolution.Provide monthly reports on total open and closed queries of their brokerages to Franchise Directors.

Sandton

Resolve Discovery Card broker queries on behalf of their clients.Assisted the application process for their clients.Manage half of the Gauteng portfolio of brokers and and brokerages.Relationship build with brokers to build trust for resolution of any query pertaining to Discovery Card.Coach contract Broker Relationship Managers when Discovery Card to Discovery Bank migration started taking place.Coach Service Consultants when they inquired about different resolutions for certain problems.

Sandton

Serviced clients from R450 000 to over R1 000 000 annual earnings.Top specialist across all 4 quarters and for the year based on customer feedback, quality assessment and average handling time scored.Coached team members to improve their customer feedback scores to over 9.0 out of 10 from a usual 8 average.Resolved escalated manager request calls from the core servicing team.

Sandton

Serviced core Discovery Card clients.Coached fellow team members and new members of the team with call etiquette and problem resolution.

Edenvale

Sold high end home maintenance equipment by in person demonstrations.Cold calling.Area canvassing.Lead generation.Lead a mid sized team to achieve sales targets.

Benoni, Gauteng, South Africa

Sole restaurant manager responsible for opening and closing of restaurant.Stock monitoring.Waiter training.Daily cash ups.Bettered relationship between franchisee and franchisor.Responsible for client satisfaction.

Boksburg

Sold ADSL in Dion Wired stores.Lead generation.Client servicing and assisting Dion Wired Consultants Product coaching.

Bachelor Of Commerce - Bcom, Business Informatics

Bachelor Of Commerce - Bcom, Financial Management, 2Nd Year Then Changed To Business Informatics

I studied and passed, Economics, Financial Accounting 1 and 2, General Management, Business Management 1 and 2, Commercial Law.

Matric

Activities and Societies: Athletics, cricket, hockey and swimmingMathematics, Physical Sciences, Design, Afrikaans, English, Life.