Field Operations Manager• Responsible for building partner relationships in strategic areas around the country. Holding vender accountable to the Statement of Work provided to ensure the completion to meet or exceed our standards. Assurance that all deliverable documentation is received in a timely manner.• Provide comprehensive survey details to ensure all risks are identified prior to a team are deployed. Provide hands onsite installation assistance with project installation and managing local partner • On site Field installation of equipment along with cabling for network back bone.Project Manager• Responsible for producing project plan to achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Duties include preparing and completing action plans, implementing production, productivity, quality, customer-service standards, and resolving problems• On site Field installation of equipment along with cabling for network back bone..• Enhanced department and organization reputation by accepting ownership for accomplishing new and special requests, exploring opportunities to add value to job accomplishments. • Accountable for completing installation project, identifying trends, determining system improvements, and implementing change.

Operations / Technical support Manager • Established and managed a technical support team to operate 24/7 nation wide support• Continuously surveyed customers to see where we could improve• Sales to management ship companies and small privately owned Hotels• Project managed installs for either on site or remote • Responsible for documentation, testing, installation and inventory tracking for all equipment• Maintained company phone system and network• Co Op / Intern program • Foster a team environment by assisting all employees; employee development a weekly task.