Job roles: sitesVisitMeet and greetFamiliarisation of siteClient’s concerns Staff concerns My concerns. Cm concerns Assess site for weeds, irrigation, plant health, soil depth around treesWeedsPlanting densityQuality of plantingClear pathsWish lines/elephant linesLitterSoil issues Water logging Dead woofingPruning techniques Mulching - desired finishTree stakes - tiesAlive - deadWhipsLawn assessment Wild flower areasSoil fertility Chelsea chopTaming excessive growth Removing rampant spoiling plantsConsider long term lookThinningPlant failure - whyPoor setting out interpretation RemedialWorkOn site advice, training, encouragement, listening, support, trust, backing up staff, reporting issues, diplomacy. Best practices, work with the teams Muck inSpot issues not seem on first visitParking issues Drawing handovers - are they clearResolving hand over conflicts Report issues to main contractorDiscretionPolitePresentableFriendly Representing company Safeguarding contractRepeat workContract extension EnhancementsMarketing suitesShow houseIndoor plant maintenance strategyTrain staff - correct toolsRapid plant replacement for marketing suitesVery presentable What does client or visitor seeFirst impressions Client confidence in our servicesRepeat work at other sitesUpselling Horticulture excellence and best practice Colour schemesClient Corporate coloursContract fulfilment TrustRespondPurchase ordersWritten instructions More workOnwards and upwards Everyone happy