Howard Lev Email & Phone Number

Nassau County, New York, United States

CITY MD URGENT CARE / SUMMIT HEALTHE a Village Medical company* Handle incoming calls in a timely and professional manner from patients, insurance companies and laboratories* Resolve patient questions regarding treatment plans, procedure coding, claims analysis and billing* Return patient messages and follow up with on-going issues* Accurately process payments, including setting up payment plans, and making contractual adjustments and settling collection.* Review and update medical insurance information for claims processing* Provide walk in medical office location addresses, phone numbers, hours* Start process for No Fault and Worker Comp claims and laboratory and clinical complaints* Follow company procedures to elevate patient issues to appropriate departments for resolution and follow-up with on-going issues

Long Isalnd, Ny

Healthplex dental insurance provider • Handle incoming calls in a timely and professional manner from Healthplex members to resolve account questions regarding; treatment plans, procedure coding, claims analysis, plan coverage and services, appeals, complaints and dental provider listings. • Process credit and debit card transactions for new and renewing members. • Update member profiles• Create new member profiles and activate insurance• Member retention for terminated dental insurance coverage. • Follow company procedures to elevate member issues to the appropriate departments for resolution.• Outreach to participating dental offices and patients with treatment plan information.• Medicaid, Medicare HIPAA compliance certified. Safety in the Workplace, Appeals and Grievance training certified. HIV Confidentiality and Transgender Protection in the Workplace Certified.Member compliment (abbreviated) to my manager "Howard was exceptional in assisting with his issue. He appreciates his professionalism and wanted to comment on a job well done!"

Lynbrook, New York

Assist with creating department: forms, letters, training, resolve procedural issues. Outreach to new clients to build long term relationships, Initial account activation.EMPLOYEE REVIEW 11/2015 (abbreviated) Howard excels at Customer Service. His primary goal is customer satisfaction. He is very detail oriented and excellent at detecting patterns in potential issues, which helps to resolve things before they could turn into something problematic. He thinks and offers insightful ideas to make the operations more efficient. His colleagues feel comfortable reaching out to him. SEPTEMBER 2015 2015 EMPLOYEE OF THE MONTHHoward Lev, New Member Services Representative, has been an employee for just over 2 years. With many years of phone experience, Howard started as a Call Center Representative. When the New Member Services Department opened recently, Howard was a top choice for the very first representative of the department, with his superior customer service skills and patience with our subscribers. Howard is being awarded Employee of the Month for so many reasons. First and foremost, his worth ethic is unsurpassed. He handles all his responsibilities with the utmost proficiency. Because he is so detail oriented, Howard is able to detect certain issues before they turn into potential problems. With that said, he always offers excellent solutions to help alleviate problematic situations. He is a team player, and an excellent communicator with the staff and our subscribers. This is why he is an intricate part of the training process when a new representative comes on board. His technical knowledge and expertise have grown tremendously in the last few months, as well. While he is very serious about his job, he adds humor to the New Member Services Department when they need it the most! We appreciate Howard's efforts to be the best he can be every day.

Lynbrook, New York

Resolve customer billing issues and order delivery confirmation. Client retention. Sales of new accounts and up-sell of products to existing clients. Assist clients to complete medical, and personal and financial forms, installation of medical alert device and trouble shoot technical questions. Assist with employee training. Participate in planning meetings to improve business practices and employee morale.Subscriber Review Of My Work - May 2015"I had a wonderful representative, he did all he could do to make it work for me. He ws extremely prompt in responding to my calls. He is professional, courteous and very considerate. This is what I think of Howard."​ "Thank you. Howard, you were awesome."​ - A.H. MastersSupervisor Comments (abbreviated): August 2014Howard consistently received and exception score on an average of 4.03 out of 5.0 in all categories of job performance. "Consistently and significantly exceeds position requirements. Assignments are completed accurately and efficiently, even without supervision. Employee producing substantially above average with no mistakes."Supervisor Comments (abbreviated): January 2014Howard is a dedicated, bright, and professional CSR. His rapport with the customers is almost unmatched. He represents LifeWatch USA as well as anyone. He has an uncanny ability to build relationships with our customers. He genuinely cares and the subscribers pick up on that. His overall volume of work is very good and he is always thinking of ways to help the company. He is always willing to help out newer employees and he has an excellent work ethic. Howard is an excellent CSR and a real asset to LifeWatch USA.

Wantagh, Ny

PRO BONO PRESS REPRESENTATIVE to promote temple activites. Contact media outlets to cover events/conduct interviews and send press releases on a weekly basis. Arrange photo shoots. Consult on marketing initiatives.

New York City

Direct marketing and Group Sales company to educational and community organizations.Design and implement direct mail campaigns promoting discounts to cultural events including Broadway and off-Broadway shows. Supervise mailings of a half-million inserts sent approximately 50 times per school year. Forge relationships with advertising, marketing agencies, mail house, printers. Assist with maintenance of highly-targeted, 12,000 name database. Advised on the design and currently maintain web site. Use computerized ticketing system to secure group tickets for clients to Broadway and off-Broadway shows, events and restaurants. Create procedures and forms to process group orders. Establish and sustain relationships with box office personnel and related businesses. Responsible for over $300,000.00 in sales for 2011. Resolve customer issues.Manage business operations: negotiating contracts, accounts payable and receivable.

Long Island

Teacher: Undergraduate stage management course. Consultant to computerize theatre box office.

Westbury, Ny

Resolved customer/florist product complaints and fullfillment queries, special projects and assist with employee training.

New York City

Telephone ticketing reservation company for off-Broadway shows and special events. Promoted Hit-Tix services and negotiated contracts. Prepared weekly status and reconcilation reports. Developed telemarketing scripts, procedures and forms to process orders. Hired, scheduled and reviewed employee performance. Resolve customer complaints

New York City

TELE-CHARGE - Nationwide 24/7 telephone, web and mail order ticketing company.ADMINISTRATIVE MANAGER - administer joint direct mail campaign brochure with American Express. Managed marketing and up-sell programs for hospitality partners. Responsible for programming of prices and event profiles. Contributed ideas for initial web-site design. Compiled sales and inbound call volume to assess staffing needs and purchasing paterns, Assisted in writing inbound and outbound telemarketing scripts.SUPERVISOR - Customer service. Supervised daytime sales floor of over 50 agents. Aided in employee training. Assisted with the development of customer service policies, procedures and agent scripts.SALES AGENT - Processed inbound and outbound telephone orders including subscription sales. Mail room assistant.

Nyc

Stage Manager: National Tour The King & I starring Yul Brynner, Broadway Production Assistant: The Roast, 1940's Radio Hour, Onward VictoriaBroadway/off-Broadway Press Assistant: Jeffrey Richards AssociatesAssistant to the Producers: Ardlye Productions, Irene, Man of LaManchaInvestor Relations: Broadway: Comin' Uptown, The Utter Glory of Morrissey Hall