Contracted to Ichor Systems as an Engineering Technician. Daily PID tuning of proprietary mass gas flow devices. . Support of processing scripts in Python & C#.

Provided unwavering support to the marketing team in updating and modernization of current campaign processes to achieve higher campaign performance. Leveraged technical expertise to create SQL scripts via SSMS to pull patron lists for monthly campaign offers and promotions. Generated automated reports via SSIS for different departments, including Database Marketing and Finance to ensure seamless workflow. Developed and implemented custom programs with the aim of enhancing campaign processing.Key Achievements/Contributions:• Converted all ACCESS SQL scripts to SSMS SQL scripts aimed at modernizing the marketing department.• Refined existing SQL scripts to run more efficiently.

Delivered support for back-office system encompassing Human Resources, Payroll, Purchasing, General Ledger, and Front Desk (Reservations), while ensuring data replication to HA system. Modified and developed customized programs aimed at optimizing processing efficiency. Upgraded and maintained all applications running on IBM I, as well as IBM i Power 7, including PTF and release upgrades. Documented and trained IT Operations staff on existing and new procedures related to IBM I with keen focus on enhancing operational efficiency and improving overall IT operations.Key Achievements/Contributions:• Developed Application Interface to improve accuracy and streamline application processes using ILE, RPG, RPGLE, and CLP.

Contracted to Agilysys Corporation. Perform application upgrades to new release level on AS/400 platform for various company applications. Assisting with process improvements through recommendation and modification of current procedures.

Identified potential clients and generated leads through various methods such as referrals, cold calling, networking, and attending events. Presented insurance solutions to clients and guided through sales process. Ensured completion and compliance of all necessary paperwork, applications, and forms with regulatory requirements. Met with prospective clients to understand insurance needs and goals.Key Achievements/Contributions:• Accomplished mentor and trainer to junior agents for Annuities

Developed, implemented, and optimized consistent, repeatable, and predictable release management process to minimize risk and resolve issues promptly and efficiently. Formulated innovative strategies for managing release of software and hardware solutions within organization. Established appropriate development and quality assurance guidelines to create reliable and consistent environment for release management process.

Supervised development of technical staff to complete projects and enhancements to system infrastructure. Oversaw development and testing of ELT processes to ensure accuracy and accessibility of data through Enterprise Data Warehouse for various business units.

Combined support and development for both TERADATA TRM projects as we as AS/400 support for LMS, Infinium, AR, AP. Additional creation of web service applications.Key Achievements/Contributions:• Acted as key technical liaison for Teradata Relationship Manager (TRM) Application between Marketing, and Teradata/Aprimo support staff, including EDW solutions, view and attribute creation, communication development/tuning, and training.• Served as primary support and developer of custom applications on IBM i (AS/400) system.• Developed new review process to ensure accurate creation of all software and installation according to specifications with minimal impact to end users.• Increased turnaround timer for projects and task by 15%, while increasing accuracy and user confidence.

Aid in the support of the Teradara Relationship Manager (TRM) platform. Helped with the creation of Communications, attributes, collaterals, etc

Through AIM Consulting

Aided in the design and creation of the EDW. This consisted of Teradata, Informatica, & Cognos.