Howard Malcolm Email & Phone Number

Load and unload aircrafts.

Working on ramp, marshaling aircraft, loading, and unloading freight evening part-time.

Provided leadership to direct reports, frontline teams and the operation.Coordinated and oversaw operational performance including but not limited to safety, security and customer services.

Served as an operational expert to frontline employees and developed capable future leaders through coaching, mentoring and training. Strengthen and developed agent's operational knowledge while gaining experience in performance management and counseling.

Provided leadership to direct reports, frontline teams and the operation. Coordinated and oversaw operational performance including but not limited to safety, security and customer service. Championed and lead others through changes of leadership and development. Measured and analyzed employee performance through the use of performance management tools.

Performed a variety of duties focused on operational aspects of flights to ensure on-time departures. Utilized resources allocation with service excellence coordinator and coordinated flight preparation before arrival. Practiced safety conscious behaviors in all operational process and procedures.Aircraft Loading agent (ALA)Oversaw the loading and unloading of aircraft. In charged of accurate weight and balance of aircrafts. Facilitate cross divisional communication with airport coordination center, load control, pilots and gate agents.; Coordinate cabin service teams to the arrival of flights. Responsible for planning of manpower schedules. Liaison between international contractors to ensure adherence to station safety business plan.

Aas, Construction Technology

Activities and Societies: Construction Department Club Treasurer

Associate, Applied Science