Howard Mogg Email & Phone Number

Durban, Kwazulu-Natal, South Africa

Leading a team responsible for the provisioning, management, maintenance, and support of infrastructure services is a multifaceted role that requires a combination of leadership, technical expertise, and strategic planning. Here's a breakdown of key responsibilities in each area: Team Leadership: - Set vision and goals aligned with business objectives. - Foster a positive, collaborative team culture. Team Mentoring: - Identify strengths, mentor for skill… Show more Leading a team responsible for the provisioning, management, maintenance, and support of infrastructure services is a multifaceted role that requires a combination of leadership, technical expertise, and strategic planning. Here's a breakdown of key responsibilities in each area: Team Leadership: - Set vision and goals aligned with business objectives. - Foster a positive, collaborative team culture. Team Mentoring: - Identify strengths, mentor for skill development. - Facilitate knowledge sharing and cross-training. Team Performance Management: - Establish clear metrics and goals. - Regularly assess and address performance issues. Strategic Planning: - Align team objectives with organizational goals. - Develop long-term plans considering tech trends. Operations Management: - Oversee day-to-day operations for reliability. - Improve processes for efficiency gains. Project Management: - Lead projects, ensure on-time, on-budget delivery. - Collaborate with other departments for alignment. Supplier Management: - Evaluate, select, and negotiate with suppliers. - Monitor and address supplier performance. Show less

Pietermaritzburg Area, South Africa

Oversee the development and implementation of all major projects and migrationsto effectively track project progress and ensure it meets established requirements and delivered according to the established timeframe. Act as the Head of Cloud Maintenance and Development for the organisation, where I champion the provision of Key Infrastructure and Services. Effectively manage the Research and Development function and provide assistance with regards to pre-sales solution design and DR… Show more Oversee the development and implementation of all major projects and migrationsto effectively track project progress and ensure it meets established requirements and delivered according to the established timeframe. Act as the Head of Cloud Maintenance and Development for the organisation, where I champion the provision of Key Infrastructure and Services. Effectively manage the Research and Development function and provide assistance with regards to pre-sales solution design and DR scenarios. Efficiently resolve problems and act as the final escalation point for Senior Engineers and management stakeholders. Manage the organisation’s cloud backups, data replication, and imaging functions while ensuring the provision of security, networking, and enterprise Wi-Fi. Show less

Pietermaritzburg Area, South Africa

Facilitated project management and coordination for all major projects and migrationsand oversaw the design and implementation of the organisation’s cloud infrastructure and systems. Provided strategic leadership and guidance to key stakeholders with regards to designing, implementing, and updating systems and solutions. Constantly evaluated the organisation’s platforms and networks to identify gaps and implement improvement plans aimed at achieving goals and objectives. Acted as the main… Show more Facilitated project management and coordination for all major projects and migrationsand oversaw the design and implementation of the organisation’s cloud infrastructure and systems. Provided strategic leadership and guidance to key stakeholders with regards to designing, implementing, and updating systems and solutions. Constantly evaluated the organisation’s platforms and networks to identify gaps and implement improvement plans aimed at achieving goals and objectives. Acted as the main point of contact for troubleshooting any technical issues that may arise, while securing the organisation’s computer infrastructure. Ultimately provided technical guidance and direction with regards to solution development, design, and system integration. Show less

Durban Area, South Africa

Led the management of all IT functions including IT Infrastructure, user applications, and installations. Provided support to multi-vendor, and multi-system programs, and oversaw the management of IT budgets as well as resources. Performed job scheduling, while ensuring the effective utilisation of networks and infrastructure. Directed the strategy formulation and implementation of all network and infrastructure plans including managing the project planning and execution function. Defined… Show more Led the management of all IT functions including IT Infrastructure, user applications, and installations. Provided support to multi-vendor, and multi-system programs, and oversaw the management of IT budgets as well as resources. Performed job scheduling, while ensuring the effective utilisation of networks and infrastructure. Directed the strategy formulation and implementation of all network and infrastructure plans including managing the project planning and execution function. Defined, documented and facilitated the implementation of standards and procedures. Provided strategic leadership and guidance to the support team and managed the training and development function for IT staff members to ensure individual growth. Show less

Pietermaritzburg Area, South Africa

Administered the formulation of project plans as well as disaster recovery plans, and conducted system analysis to identify areas of improvements to design plans accordingly geared towards business growth. Provided third line support on various functions and collaborated with developers and manufacturers to efficiently escalate unresolved issues and identify solutions. Facilitated the completion of an accurate record including logging of service orders within a CRM package, and led the… Show more Administered the formulation of project plans as well as disaster recovery plans, and conducted system analysis to identify areas of improvements to design plans accordingly geared towards business growth. Provided third line support on various functions and collaborated with developers and manufacturers to efficiently escalate unresolved issues and identify solutions. Facilitated the completion of an accurate record including logging of service orders within a CRM package, and led the installation of a range of hardware and software for clients to ensure that client objectives are met. Participated in sales negotiations with clients, analysed requirements, and provided effective solutions. Led the client account administration function and effectively communicated with relevant stakeholders to successfully manage expectations. Show less

321 Nether Street, London, N3 1Jj

Analysed, developed, executed, maintained, and supported a variety of systems. Over-saw the project planning and execution function, while redesigning and refining process-es to enhance operations. Successfully completed the installation of hardware, software, and CAT 5 cables. Successfully managed and delivered improvements in the sales function, ensured the provision of high-level customer service to maintain customer satisfaction, and effectively resolved queries. Performed various… Show more Analysed, developed, executed, maintained, and supported a variety of systems. Over-saw the project planning and execution function, while redesigning and refining process-es to enhance operations. Successfully completed the installation of hardware, software, and CAT 5 cables. Successfully managed and delivered improvements in the sales function, ensured the provision of high-level customer service to maintain customer satisfaction, and effectively resolved queries. Performed various administrative tasks inclusive of the management of accounts, stock level analysis, while handling incoming calls. Show less

980 Great West Road, Brentford, Tw8 9Gs

Oversaw the setting up, management, and maintenance of a variety of data in relation to company requirements. Led the construction and running of Macros and redesigned the auditing filing systems as well as e-invoicing processes. Created and updated a variety of system documentation and fostered the development of programmes aimed at over-coming errors. Directed the training and development function for new and junior em-ployees with regards to the new e-invoicing process.

1 Chertsey Road, Twickenham, Tw1 1Lr

Pietermaritzburg, South Africa

Bsocsci Honours, Business Information Systems

Modules completed: Decision Support Technologies (Linear programming, Excel, and Geographical), Contemporary Topics in Information.

Bsocsci, Business Information Systems And Marketing

Modules completed: Business programming and Data Structures (C++, SQL, HTML, JavaScript, and DB analysis and design), System Analysis.

Matric

Activities and Societies: Subjects Completed; Afrikaans, Computer Studies, English, Mathematics, Physical Science and Technical Drawing.