As Pardo Fleet Solutions expands, my role has grown as we look to partner with servicing National Fleets.

Pardo Fleet Solutions is an elite supplier providing On site, Mobile , Road Service , Breakdown Repair and Emergency Road service. We sell Cummins Onan Generators and our technicians are certified for mobile or on site service and repair.

In this position, I raised overall sales by 35% annually with a complete sales reorganization. I worked within the supply chain to shift the company mindset from focusing on part price to long-term external relationship management. I strengthened vendor relationships and channel partners through increased marketing and Sales Team training for product selling. I onboarded an innovative CRM program; I also developed weekly product training for internal and external Sales Teams.Key Accomplishments:• I effected a 10% increase in revenue by training Sales Representatives in new product sales and management process in the first 90 days.• I rolled out sales promotions for the first time in company history.• I hired and trained 3 Regional Sales Managers to lead the Territory Sales Managers.• I converted Customer Service to Inside Sales and Service, adding outgoing sales calls to increase daily revenue.• I revamped internal communications with managed inventory fleets Aramark and Bimbo; set up 12 test sites with Centric Brake for conversion to Wheeler.• I secured an additional $600k minimum annually through negotiation with EVO, a regional carrier.• I developed and maintained positive relationships with strategic customers.

In this position, I spearheaded forward-thinking sales, marketing, and operations initiatives, including instituting a process of change focused on progressive, customer-centric operations. I also reset Sales Team expectations to individual customer needs, fostering long-term relationships, and maintained high-volume monthly sales budgets for Team Members.Key Accomplishments:• I strengthened team-wide efficiency through a CRM program, able to view A/R, trends, return percentage, and inventory as needed.• I implemented an enhanced Pronto SCA Banner Loyalty Program, with monthly reward points bump and Technician training.• I reduced failures and comeback with a Technical Tips Facebook page for Installers.• I led a technical training program expansion, providing a varied, web-based training curriculum.• I contributed to Dispatch Team success; facilitated efficiency report generation for delivery stops and ETAs.• I collaborated with internal teams to develop a live site, allowing Sales-Counter staff to source from multiple vendors.

In this position, I led a team of 8 direct reports and 100 Team Members to balance new market expansion initiatives and operations with budgetary and operations expenses, ensuring success in new ventures. I implemented an internal tiered training program composed of 4 annual training meetings focused on professional knowledge and continuous education.

In this position, I integrated 7 businesses and cultures into a unified, cohesive organization with a singular vision of success through training, mentoring, and managing a results-oriented team. I hosted 8 Installer technical training clinics annually, with an average attendance of 60+ per class.

In this position, I managed 178 Parts Plus Members and 478 Car Care Centers. I audited multi-marketing program billing initiatives, correcting general ledger accounts encompassing Northeast U.S. program supplies, signage, and training programs, along with vendor-specific items.Key Accomplishments:• I maximized bottom-line performance with the design and development of the "Auto-Plus Marketing Program: Service Plus and Service Experts" while training sales teams of customers to present the "Installer Programs."• I managed $200,000+ in National Labor Warranty program funds.• I trained Sales Team on customer retention management funnels and shop management integration of Mitchell, RO Writer, and WHI.I have additional experience as Corporate Marketing & Training Manager and Zone Manager for Washington, D.C., for Parts Distributors, Inc. (N/K/A Auto Plus - Pep Boys).