With over eight years of experience in the software industry, I am a passionate and driven product manager who strives to create innovative and customer-centric solutions. I am a Pragmatic Certified Product Marketer and Product Manager, with a strong background in computer networking and security. I currently work as a Software Product Manager at NCR Corporation, a leading provider of software and services for the retail, hospitality, and banking sectors.In my current role, I develop product roadmap and strategies to improve product positioning and gain market share, while balancing customer driven enhancements. I work with multiple internal and external stakeholders to balance requirements to increase delivered value while reducing required investment to release new features increasing profitability. I also coordinate with external integrators, support teams, and engineering to solve customer specific issues to increase customer satisfaction and retention. I leverage my communication, problem solving, and customer support skills to deliver high-quality products and services that meet the needs and expectations of our clients.