- Facilitate the care for 10,000 children annually with 15 clinical and administrative support staff- Supervise operational functions for 20 pediatric subspecialists with a scope of services that includes Cardiology, Endocrinology, Gastroenterology, Infectious Disease, Nephrology, Neurology, Orthopedics, and Pulmonology- Implement patient-centered care for complicated illnesses and commensurate family support- Spearheaded transition to EMR, expansion to double square footage, and onboarding of ten additional team members

- Directed medical records, reception, and appointing operations for state of the art Air Force clinic. - Supervised staff of seven to ensure unparalleled health care delivery to over 78,000 eligible beneficiaries with an average call waiting time under 45 seconds.

- Supervised $470,000 in Emergency Management and Response resources and maintained accurate inventory with zero discrepancies- Arranged on-going disaster-preparedness training for 150 personnel and guaranteed 100% mission readiness for natural and human-made disasters

- Co-executed financial programs with $8.5 million annual budget- Led patient administrative office functions serving over 78,000 eligible beneficiaries- Improved third-party collection insurance reimbursements by 20%; $90,000 over three years