With over 40 years of experience in the IT and MSP industry, Howard is passionate about helping other MSP owners and their staff achieve their full potential. Howard is the President of Project Fuel and the COO and Co-founder of MSP Fuel, which provides MSPs with the same systems and strategies his partner and himself used to grow three MSPs to over $300K in MRR each at 7-figure profits. Howard believes in sharing his knowledge and insights with the MSP community and empowering them to scale their businesses confidently and efficiently.Prior to MSP Fuel, Howard developed unparalleled experience in building and managing MSP business operations. He was a pioneer in the startup of Dynamic Digital Services, one of the first and most successful MSPs. There in collaboration with Gary Pica, he developed the first proactive Managed Services delivery model that became a benchmark in the industry.Howard played a pivotal role in two other industry-leading MSPs, mindSHIFT Technologies and Apex IT Group, serving as a partner or investor in each. His leadership and operational insights fueled rapid growth and financial success for these enterprises. His knack for innovation led to the creation of industry-transforming operational processes and practices.In 2018, Howard started Project Fuel, a comprehensive private coaching and training program aimed at helping MSPs achieve astonishing results in their professional services delivery area. Through that program, he identified bottlenecks in the proposal development process in most MSPs, inspiring him to establish an outsourced design desk service, 'Design Desk Fuel.' This service enabled numerous MSPs to deliver high-quality proposals swiftly, leading to consistent and profitable professional services revenue.In response to the emerging needs of his clients, he expanded his service offerings to include 'Technical Alignment Fuel' and 'Service Desk Fuel.' These programs empower MSPs to provide proactive alignment processes and an exceptional help desk experience. The result? Enhanced profitability, growth, improved culture, and heightened client retention for those who've adopted his transformative offerings.