INM United is a boutique interactive marketing agency with capabilities across marketing strategy, ecommerce, and technology development. Its clients are small to large businesses, and it is focused on the ROI of using all interactive channels, from web sites to social media to IPhones.

Responsible for Valtech's services and offerings related to Lean Agile software development value chains. These offerings include agile training/coaching and software development process management consulting. Our goal is to transform the software development value chains of our customers and clients. Valtech is a leader in the creation and implementation of services that deliver software better and faster with higher quality.

Responsible for the processing and product/credit decisioning of applications for Capital One products. As an Marketing Operations Executive, I have pioneered the use of Lean and Agile thinking to improve the productivity, cycle time, quality and associate engagment in my group. From a strategic capabilities perspective, we have pushed the capabilities of our infrastucture to evolve toward real time credit/product decisioning.

Led Client management and business development. Managed client development team for global communications carrier. Oversaw consulting activities of multiple service lines, including process reengineering, ERP implementation, technology strategy and architecture, as well as other consulting services. Achieved two-year revenues of $35 million. In collaboration with Deloitte Tax Services, created joint marketing, sales and delivery capability for asset management and tax mitigation solutions for communications network carriers with multi-year revenue of $15 million. • Crafted turnaround strategy for leading print and pre-media company, leading to divesting/closing several businesses with poor competitive positions. • Established Latin America strategy for a Regional Bell Operating Company, with appropriate divestiture of minority positions.• Conducted a shareholder value analysis of an international media conglomerate.• Built the asset management and tracking functionality of a start-up telecom network provider.• Co-Authored Deloitte Research publication on entertainment media personalization. • Represented Deloitte on the board of the Peter F. Drucker School of Management at Claremont Graduate School.

Trained and developed as a competitive and market strategist and management consultant. Advanced from analyst/case team member to client account management and business development. Managed 60 person Los Angeles office from 1993 to 1995. • Marketed and led initiative to create complex simulation of competition in long-distance, local telephone, CATV, Internet access, and mobile telephony industries for major communications service provider. Identified attractive and unattractive competitive patterns and developed plans to exploit/mitigate impact. • Marketed and led target costing and activity-based management project for worldwide computer manufacturer. Focused on structuring marketing, sales, and channel partner activities in North America and Europe for industry with decreasing unit prices and rapidly increasing unit growth. • Marketed and developed entry strategy for telecommunications service provider. Evaluated industry evolution, acquisition and alliance analysis, positioning for advantage, and scenario analysis for countering expected competitive reaction. • Projected evolution of advanced transportation industry and evaluated strategies for State of California to capture significant portion of the job base for these international industries. Separated high- versus low-potential industries and devised actions to develop industry clusters, resulting in revisions to state tax code, university funding and research, creation of public/private sector consortia and establishment of task forces to implement special, long-term action items. • Created group strategy for bakery ingredients manufacturing and distributing company to integrate seven operationally independent companies into one group, create two distinct strategic positions, and realize better competitiveness in serving customers, managing costs, and positioning group for future growth. • Developed a global product R&D strategy for a leading household appliances manufacturer.