With over 30 years of managerial expertise in both Franchise and Independent automotive dealerships, I am proud to be the Director of the nation’s largest 20 Group program for independent retail auto dealers at SmartGroups™.With SmartGroups relentless pursuit of precision we have established ourselves as yourtrustworthy benchmarking and moderation expert. My role transcends moderating groups; Imeticulously hire and train all our moderators, shaping SmartGroups™ into a haven for automotive excellence.My journey with SmartGroups™ has been exhilarating and purposeful. It’s a modern 20 Group dedicated to empowering independent, retail auto dealers to thrive in today’s fiercely competitive market. We champion a modern, results-driven approach, blending peer collaboration with innovative technology to offer top-notch performance analysis and benchmarking services.A significant part of my role involves a diligent review of dealer feedback, a practice that underpins our continuous program improvement. Every piece of feedback is a nugget of insight, propelling us towards refined service delivery, and ensuring that our members are always a step ahead in their market endeavors.SmartGroups has an unwavering commitment to profiting data in LinUs™ for the most accurate benchmarking within the independent auto industry. In a world where data is gold, ensuring its accuracy is pivotal for informed decision-making and achieving a competitive edge. The innovative LinUs technology facilitates this, paving the way for precise data analysis and powerful group comparative insights and advantages.The essence of SmartGroups™ is about fostering a community where each member’s voice is valued, challenges find solutions, and each interaction is a leap towards market superiority. Our meetings are vibrant, expert-led events tailored to unveil strategies for higher profitability and wealth creation.I am excited about the journey of continuous improvement and the impact we are making in the automotive industry. I invite you to connect, explore SmartGroups™, and join us in this transformative venture where every meeting is a catalyst for growth and every data insight is a step towards market excellence.Together, let’s drive your dealership to new horizons of success and redefine what’s possible in the automotive industry with SmartGroups™.