Dana Howard Email & Phone Number

Raleigh, North Carolina, United States

Dedicated support for the go-to-market/launch activities for Cloud and cross-portfolio operations and governance for Kyndryl global offering management

Raleigh, North Carolina, United States

Manage the product management process focusing on launch activities and business measurements for Cloud. Leads the Cloud launch program and has implemented a consistent methodology for all significant releases resulting in consistency in internal and external assets, alignment of messaging, and standard communications both internally with sales and.

Research Triangle Park

Design and run the management system of the Offerings and Chief Technology Officer Organization. Prepare a consistent set of deliverables on a regular cadence to show attainment against key performance indicators in a variety of forums tailoring materials to best meet the intended audience.

Research Triangle Park, NC

• Establish and deploy standards and best practices for go-to-market and launch phase activities in the development process for all offerings across the portfolio
• Lead a team of offering managers in a matrixed environment and collaborate with peers in Sales and Marketing to adhere to standards and produce high-quality deliverables
• Collaborate with offering management leaders in across business units to define and deploy a common, consistent framework of artifacts and deliverables for services offerings

Raleigh-Durham, North Carolina Area

Led outbound offering management for IBM Services for Managed Applications and managed a worldwide team of offering managers to successfully bring new offerings and enhancements to market

Led offering management for IBM Cloud Advisory Services, a portfolio of service offerings which help Enterprise IT and Business Leaders adopt cloud and realize its benefits

Designed the end-to-end marketing strategy and plan and served as Chief Marketing Officer for IBM's Resiliency Services, which helps keep clients' systems always-on

Directed the development of mobile consulting, mobile device management and mobile application platform management services for IBM's Mobility Services

Defined the investment and product development strategy and established the governance process for IBM's Workplace Services (including mobility and end user services)

Defined the delivery strategy and skills and education requirements for technical consultants and architects worldwide and devised and managed programs to equip selles and practitioners with the skills needed to sell and deliver the portfolio

Executed a quarterly skills capacity planning process, and built and executed the resulting training and hiring programs

Managed the deployment of services professionals in order to maintain high levels of utilization and client satisfaction

Performed as an IT consultant working with clients in a variety of sectors; experiences include: - Developed a business and IT strategy in order to implement a state of the art contact and search management system globally for a top executive search firm- Designed and implemented new systems management processes and organizational units at a large.