Howard D'Souza Email & Phone Number

Ontario, Canada

Vaughan, Ontario, Canada

• Gate Gourmet is a full service airline catering company, major customers being Air Canada and West Jet. The services include Kitchen, Commissary and Duty Free (Bonded facility). Unionized environment.Manage a team of.
• Accuracy as per customers specifications
• On time production is very important, as to avoid flights being delayed and avoid penalties.
• Commissary housekeeping
• Ensuring efficiencies are maintained
• Staff planning and scheduling.

• Managed a team of 8 in-house agents, 40 Third-Party agents (Alorica Montreal) and 4 Third-Party agents (Alorica Manila). The functionality of this department is to support, resolve and co-ordinate all Logistic and.
• Daily monitored calls & cases for volume & quality (KPI – Driven)
• Interacted with in-house Wal-Mart Fleet, and Third party contracted carriers for delivery status and updates.
• Fourkites GPS Tracking system
• Daily reporting to the business for delays and delivery issues
• Weekly calibration of calls for voice quality

Vaughan

• Supervised and provided effective leadership, mentorship and skills development that supports the Company values. Planned, implemented and maintained effective systems, processes and policies including management.
• Actively participated in goal achievement while representing the policies, practices and culture of the Company.
• Provided input for development of strategic plans and attended and participated in various meetings, and special projects as assigned.
• Met company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in compliance with Ministry policies, procedures, legislation, regulation and.
• Participated and complied with all health and safety processes and initiatives to ensure the Company remains a safe workplace.
• Escalated issues to appropriate levels in a timely manner.

Vaughan

Managed planning and scheduling with forwarders / transporters involving movement of freight (import and local logistics) of produce for Ontario and East Coast Sysco operating companies, including Gordon Food Services, Flanagan’s, Sobeys, Costco, Tiffany Gate, FGF and Summer Fresh. - Oversaw, trained, and mentored 3 Supervisors as well as Customer Service.

Toronto, Canada Area

Oversaw inventory management/control and administered Distribution Center. Controlled issue of purchase orders (POs) to suppliers. Planned and scheduled with forwarders / transporters movement of freight — (import and local logistics). Worked with leading retailers Wal-Mart, Sears (Regular and Catalogue), Giant Tiger, The Bargain Shop (TBS), and.

Toronto, Canada Area

Designed and developed sales analysis and product / inventory forecasting. Led inventory management and control and managed Distribution Center. Planned and scheduled with forwarders movement of freight (import logistics). Worked with retailers, including Wal-Mart (regular and automatic replenishment), HBC-Zellers (Regular and AR), Sears (Regular and.

Toronto, Canada Area

Negotiated, planned, and scheduled with forwarders movement of freight (import logistics) in most economical manner. Worked with customs brokers / Canada customs for release of imported goods. Issued POs to suppliers (along with complete packing / labeling instructions). Oversaw inventory management and control. Setup and managed daily courier shipments.

Toronto, Canada Area

- Planned and Developed merchandise Assortment with dollar allocation- Researched, Selected, Ordered Fabric and Liaised with International and Local suppliers- Executed Buying Plans for quantities and dollars- Processed Accounts Payable and Accounts Receivable - Plan for “Open To Buy” and Project Requirements on Estimated Sales and monitored sales to.

Mumbai Area, India

- Represented the company at International Trade Fairs – resulting in increased business turnover- Responsible for the Export Sales of the Company- Oversaw Production and Achieved High Volume of Productivity- Prepared Budgets, Costing and Pricing of the Company Products for the International Market- Planned, Organized and Directed Activities related to the.

Certificate - Pmac’S – 4 Principle Courses, Principles Of Buying, Transportation And Logistics, Inventory And Operations Control, Quality

PMAC

Certificate, Import And Export Business Program

Bachelor Of Commerce, Financial Accounting, Auditing & Industrial Psychology

B.Com - Financial Accounting with Industrial Psychology

Decision Support / Analaysis

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