Howard Kagay Email & Phone Number

Remote

Continue Project Management role for RetireUp's software platform after InvestCloud acquisition through client-driven software development and product enhancements.

Greater Chicago Area

Managed ongoing product development of RetireUp's retirement planning software tool. • Defined requirements for software development • Collaborated with business partners • Led project integration and implementation • Executed testing and quality assurance

Greater Chicago Area

Collaborated with 26 global test teams to thoroughly test Motorola cell phones prior to ship acceptance. Directed testing priorities, tracked testing status, and reported critical issues to software development teams. • Defined requirements for customized test management tool by developing and documenting new test tool work processes and training teams to follow new protocol for shared information and optimized testing. • Reviewed and approved all test cases and targets for QA Key Performance Indicator metrics to address key pain points reported by customers on previous products, resulting in greater customer satisfaction. • Developed Motorola's 3rd-party application test strategy and represented Motorola on mobile industry App Quality Alliance (AQuA) Board, creating a thorough and comprehensive method of testing the top 3rd-party applications available in the Google Play Store. • Created and executed test plans and test cases to successfully launch Motorola’s Webtop lapdock accessories on time.

Greater Chicago Area

Led 4 international field test teams to establish common and efficient test processes for every GSM and UMTS cellular telephone. Negotiated with regional field test managers to implement major process changes to achieve globally common reporting, methodology, goals, and performance metrics. • Streamlined ongoing test case development for over 1900 test suites, optimizing global test plans, and ensuring coverage, eliminating redundancies, and responding to changing requirements. • Contributed testing expertise to multi-functional team, customizing Burnstein Test Maturity Model for Motorola. Applied test-assessment model and recommended process improvements. This helped identified areas of testing that could be improved by the teams and resulted in higher level of quality testing. • Drove resolution of open issues by testing 78 global accessory products, compiling test results, prioritizing, and communicating deficiencies to product managers.

Greater Chicago Area

Managed North America Field Test team of 40 employees and contractors to test over 25 new phones with software updates per year. • Optimized team’s $3.1M budget, keeping costs at or below targets by implementing drive-test automation and voice-server technology that reduced drive-test manpower, improved quality of results, and minimized costs. • Created staffing profile that governed resource levels for staff of engineers and technicians, minimizing duplication of effort while optimizing staff loading. Initiated hiring directives and interviewed candidates.

Greater Chicago Area

Master’S Degree, Electrical And Electronics Engineering

Bachelor’S Degree, Electrical And Electronics Engineering