Howard Ko Email & Phone Number

Yorba Linda, Ca, Us

Irvine

✰ Successfully implemented first two phases of Allergan’s Office 365 Program, consisting of migrating 17,000 users globally to Exchange Online and Lync Online. Managed global project team across North America, Latin America, EMEA, and Asia Pacific regions. Established program governance structure, as well as organizational change management, communications, and training strategy.✰ Developed Office 365 strategy and business justification, established a phased implementation approach to deliver Exchange Online, SharePoint Online, Lync Online and OneDrive for Business globally.

Irvine

✰ Strategic IT advisor to the North American Commercial Organization. Developed technology roadmaps to prioritize and align IT capabilities to key business initiatives and strategies. Provided ongoing support & governance of projects within the portfolio. ✰ Provided program & project oversight over a $6.6M sales force enablement initiative to deliver a custom iOS application running Salesforce.com to over 1000 field sales reps.

✰ Strategic IT advisor to the Global Finance Organization. Developed technology roadmaps to prioritize and align IT capabilities to key business initiatives and strategies. Provided ongoing support & governance of projects within the portfolio. ✰ Responsible for transitioning Allergan's highly customized expense management system to a service based cloud delivery model. Worked closely with C-level executives and regional controllers, to garner support for streamlining the expense reporting processes through standardization and simplification across 15 countries. Developed an organizational change & communications strategy to minimize impact on the 6000 employees globally who process 65,000 expense reports annually.

✰ Re-launched the EA organization with the charter of “Aligning Enterprise IT Strategy to Business Strategy.” Established a service delivery model so internal partners could leverage EA’s capabilities. Effectively communicated EA’s strategic vision by conducting an internal marketing campaign to build relationships with Sr. IT Leadership & staff.✰ Developed an Application Portfolio Management capability to evaluate the business value, TCO, and technical health of Allergan's 600-application portfolio - better positioning Allergan for strategic cloud computing investment decisions.✰ Established an EA governance model to partner with business relationship managers in the strategic planning cycle. Facilitated better IT investments by providing a clear view of the project and application portfolio across the enterprise.✰ Developed a Unified Communications roadmap, creating a strategic view of UC business drivers, technology developments, and industry trends to provide for informed strategic and tactical decision making. Led the technology enablement team for the North American & European Contact Center Strategy. Deliverables for all strategies include capabilities roadmaps and business case analysis used to prioritize investments. ✰ Led cross-functional project teams, provided feedback on systems design and implementation, provided guidance to outsourcing partners, and worked with external software/hardware vendors.

B.S., Computer Information Systems

Mba