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Experienced across broad spectrum of the industry — at agencies, MarTech/AdTech platforms, and client-side orgs, and in digital, strategy, media, creative, and customer success roles. Deep specialisms in customer success, client services, digital, and marketing strategy.A charismatic leader that nurtures teams to develop personally and professionally, with a proven track record of exceeding commercial goals and targets.
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Client Partner LeadSmartly Jan 2024 - PresentHelsinki, FiLead a global team of Client Partners to meet and exceed our customer goals, targets, and objectives. Created and run initiatives that have driven consistent YoY revenue increases across the entire Customer Success org. -
Head Of MarketingCaptionhub May 2023 - Oct 2023London, England, Gb -
Head Of Customer Success, Europe (Ad-Lib.Io)Smartly Nov 2021 - Apr 2023Helsinki, FiAd-Lib was acquired by Smartly in 2022.Led Customer Success across Europe and consistently exceeded targets - achieved 206% above yearly revenue target while securing 95% client retention (target: 90%)
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Client Partner (Ad-Lib.Io)Smartly Aug 2021 - Oct 2021Helsinki, Fi
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Brand StrategistDeliveroo Sep 2019 - Jul 2021Blackfriars, England, GbSteered Deliveroo’s brand marketing efforts in the ramp up to IPO - a critical time in Deliveroo’s journey. I led media and creative agency initiatives, acted as a guardian of the brand, and improved efficiency of both creative and working media measured against tangible metrics. -
Planning DirectorEssence Oct 2017 - Aug 2019San Francisco, Ca, UsLed planning teams responsible for designing and delivering best-in-class global digital campaigns, managing and mentoring account managers and execs. Clients included Google (Pixel / Home / Play / Chromecast), eBay, BT, Financial Times, and The NFL. -
Senior Planning ManagerEssence Mar 2016 - Oct 2017San Francisco, Ca, Us
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Account ManagerEssence May 2015 - Mar 2016San Francisco, Ca, Us
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Senior Account ExecutiveEssence Sep 2013 - May 2015San Francisco, Ca, Us
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Account ExecutiveEssence Sep 2012 - Sep 2013San Francisco, Ca, Us
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Project ManagementApple Inc. Jul 2011 - Jul 2012Cupertino, California, Us
Howard Lloyd Skills
Howard Lloyd Education Details
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Royal Holloway, University Of LondonComputer Science
Frequently Asked Questions about Howard Lloyd
What company does Howard Lloyd work for?
Howard Lloyd works for Smartly
What is Howard Lloyd's role at the current company?
Howard Lloyd's current role is Client Services | Digital | Strategy.
What is Howard Lloyd's email address?
Howard Lloyd's email address is ho****@****-lib.io
What is Howard Lloyd's direct phone number?
Howard Lloyd's direct phone number is +4475408*****
What schools did Howard Lloyd attend?
Howard Lloyd attended Royal Holloway, University Of London.
What skills is Howard Lloyd known for?
Howard Lloyd has skills like Mac, Final Cut Pro, Advertising, Digital Media, Photoshop, Online Advertising, Digital Marketing, Retail, Media Planning, Project Management, Marketing Strategy, Integrated Marketing.
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