Group Vice President
Facilitated store operations in Southeast Region, ensuring excellence in execution of each retail operation. Established budgets and financial goals while setting service level expectations and adherence to policy administration with store and regional managers. Oversaw sales, service, merchandising, and operations for omnichannel retail operations. Engaged with stakeholders while executing key strategies and other initiatives. Partnered with stores in planning and executing for respective… Show more Facilitated store operations in Southeast Region, ensuring excellence in execution of each retail operation. Established budgets and financial goals while setting service level expectations and adherence to policy administration with store and regional managers. Oversaw sales, service, merchandising, and operations for omnichannel retail operations. Engaged with stakeholders while executing key strategies and other initiatives. Partnered with stores in planning and executing for respective “Rush” periods. Collaborated and partnered with various support stakeholders, including store operations, HR, and asset protection, to achieve financial and operational goals and objectives within retail units and region at-large. Communicated with store managers on programs, operational improvements, and policy and procedural changes. Led and conducted weekly huddles for stores. Attended field support webinars and training as scheduled. Monitored key operational areas to include cash flow, safety, and security and loss prevention standards.Assumed full P&L ownership for each region and store Reviewed operations records and reports to project sales and determines store performance. Developed strategies to meet overall financial budgets. • Led efforts in driving profitable sales and controlling expenses in all retail units.• Won various sales and profit awards each year of tenure.• Number one Access Group company-wide with a 26% sales increase in FY ’22.• Opened more than 150 new stores.• Developed a15-year partnership with the Savannah Book Festival.• Developed a 5-year partnership with the Palm Beach Book Festival. Show less