Received phone calls from members with questions about or problems with their Medicare Advantage plan from clientcompany. Provided answers to questions and/or resolutions to problems according to company policy and CMMSguidelines

Company slip seat driver on dedicated Walmart account. Drove from Distribution Center in Temple to deliveries atWalmart stores all over Texas, picked up back haul loads, and returned to Temple.

Contract driver with small (6-10 power units) leased fleet operator dedicated to PAM Transport. Hauled auto parts fromLaredo & Eagle Pass TX to Detroit MI & Toledo OH.No tickets. No accidents. Never late for a pickup or a delivery.

Company driver assigned to South Central regional fleet based in Desoto. Frequently hauled refrigerated loads as farwest as Salt Lake City, as far north as Mpls/ St. Paul, and as far east as Baltimore.

Company driver hauling refrigerated loads nationally though primary routes that were between Salt Lake City to Ohio andLaredo to Mpls/St. Paul.

Graduated from Prime CDL training course and obtained CDL in April 2013. Drove team hauling refrigerated loadsnationally until September 2013 when I went solo on my own leased truck.

• Telephoned cold-calling prospects provided to set appointments for admissions representative to enroll students• Set-up Cybertex booth at job fairs and represented company to prospects to schedule appointments for admissions representative to follow up with and enroll new students

Did outbound calling (150+ per day) to convert raw leads in databases into prospects and customers for client (Charter Communications).Perfect attendance record and consistently led the team in outbound calling activity and conversion rate.

Outside sales of commercial and residential Guardian security systems resulting from self-generated sales presentations to business and homeownersFollowed up on sales presentation appointments set by company personnel with sales prospectsCreation of sales presentation appointments with prospects through the mass distribution of sales brochures and flyers Formation of referral partnerships with insurance agents, real estate professionals, travel agents, and other business people from whom sales leads are generated

Outside sales of commercial and residential Security Networks security systems resulting from self-generated sales presentations to business and homeownersUse the Internet and other resources to gather information regarding crime statistics and insurance discounts for use in the focusing of marketing activities in most productive areasFollowed up on sales presentation appointments set by company personnel with sales prospectsCreation of sales presentation appointments with prospects through the mass distribution of sales brochures and flyersFormation of referral partnerships with insurance agents, real estate professionals, travel agents, and other business people from whom sales leads are generated

Trained all new OCC reps on all aspects of lead management, workflow procedures, best system practices, business opportunity and account creation on SFDC and other back office systems.Team doubled in size in FY08. One of my first trainees won Marketing MVP award for FY08. Team created over $1.35M in new revenue in FY08.Facilitated OCC team members’ clear understanding of product offering, goals of MP/OCC team efforts, ideal product market “fit”, and best practices in how to determine when revenue opportunities exist and when they do not.Monitored the efficient process flow of qualified suspects into SFDC from MP campaign tactics and initiate appropriate actions with team members when problems occur.Worked with Sales and IT staff and management to ensure territory and lead assignment and SFDC data is complete, current, understandable, and accessible. Continue to coach and mentor other team members so they achieve and exceed their individual and team goals.

Won Integration Marketing MVP award for FY07Won Core Value award for Operational Excellence Q307. Produced more than 200% of quota since Mar 2005 for number of qualified sales opportunities passed to sales reps. Consistently led team in outgoing telephone prospecting activity and am among the top 3 in the Company in activity level. Consistently led team in outgoing telephone prospecting activity and am among the top 3 in the Company in activity level.Follow up on inbound suspects, and for those suspects who (through interview process) pass our standards for Qualified Opportunities, accurately/quickly complete forms in Salesforce.com to ensure prompt Sales follow-through. Hunt for new suspects through Salesforce.com without duplicating effort or overlapping other's efforts. Convert suspect to Lead or Contact and pass appropriately to Sales, per Territory guidelines.

Exceeded all quotas every month. Won Agent of the Month award 4 times. Consistently led my unit team in production level KPICreation of sales presentation appointments by the use of telephoning, cold calling, and the generation of referrals from satisfied clients.Design of coverage plans for sales prospects by discovering the prospect’s coverage needs and budgetary constraints and choosing the correct policy applications to use to build customized options for each client.Presentation of customized coverage options of the benefits thereof to sales prospects and the closing of sales.Receipt and review of issued policies. Delivery of policies to clients and explanation of benefits and usage of insurance to the client upon delivery.Provide superior client service by follow up service calls, explanation of benefits, filing of claims paperwork, and other services as needed or desired by the client.

Outside sales of commercial and residential ADT security systems resulting from self-generated sales presentations to business and homeowners.Use the Internet and other resources to gather information regarding crime statistics and insurance discounts for use in the closing of sales.Follow up on sales presentation appointments set by company personnel with sales prospects.Creation of sales presentation appointments with prospects through the mass distribution of sales brochures and flyers.Formation of referral partnerships with insurance agents, real estate professionals, travel agents, and other business people from whom sales leads are generated.

Chosen as dedicated consultant to the company’s largest client.Utilized the Pro/E CAD system to perform mechanical design of parts and assemblies. This involved not only new design projects, but also ongoing design projects for a variety of client companies.Performed material selection, process selection, tolerance analysis, and design analysis to optimize the product development process as much as possible.Managed the production of design prototypes. This involved component selection and procurement as well as interaction with all vendors and suppliers. This also included the quoting of production costs and selection of appropriate vendors.Build and assembly of design prototypes and problem analysis during the debugging process of development

Performed the design drafting and development research/testing required for the commercialization of new tools for use by our international telecommunications customers.Performed the design analysis, problem analysis, research and problem-solving work necessary to maintain an extensive line of existing telecommunications connectivity products. Nominated for an individual 3M Circle of Technical Excellence award for my contributions. Won team 3M Circle of Technical Excellence award for performance and accomplishments as a member of the Rig Task Team that optimized the entire product line of modular splicing rigs, tools and accessories. Increased generated profit from this product line by 10% over the next year. Also received personal letter of congratulations from 3M Sector Lab Vice-President for my accomplishments and effectiveness.Mastered the Unigraphics CAD system and became quite proficient in its advanced capabilities up to and including V13.

Performed the drafting duties necessary to support one design engineer and one manufacturing engineer. Created and implemented a system of design documentation for existing products, processes and equipment. Created design layout drawings for new design concepts.Designed sheet metal stamping and forming tools for new products being introduced.

Produced design layout drawings, detail production drawings, and assembly drawings used to build a variety of machines (some controlled by PLC controls). Selected components and materials, created parts lists, and specified processes for design production.Disassembled, documented, and reverse-engineered an existing appliance insulating fixture and designed modifications and enhancements to enable use building a wider variety of customer products. Reassembled the same machine with design modifications and built 24 identical new machines. Kept project on schedule and completed production and delivery of the new machines on time. Total sales of the contract were approximately $3.6M.

Created unique vehicle documentation packages (fabrication, assembly and electrical schematic drawings) for a wide variety of custom options on each vehicle. No two vehicles produced were identical.Created preliminary drawings necessary for order bidding. Worked closely and communicated effectively with sales, purchasing, and production departments as well as with customer purchasing representatives.Created generic drawing templates for commonly used mechanical and electrical components to speed up the drawing creation process. Streamlined the documentation system to reduce the amount of effort required for each new vehicle design.Decreased creation time for complete documentation packages by 50%. Profits were increased 30% the first year the new, streamlined documentation system was utilized.