Howard Tanenbaum Email & Phone Number

Boca Raton, Fl, Us

Co-founder of All Inclusive Resort Solutions, a company designed for resort developers and owners looking for the best commercial solutions. Our mission is to lead the successful launch of new resorts and improve existing resorts financial performance, through innovative strategies, lowering the cost of distribution, improving channel mix and enhancing revenue management to provide exceptional return on investment (ROI). We advise on website design, booking engines and best-in-class tech that creates efficient “end-to-end” solutions. Additionally, we leverage our expertise and relationships with Hyatt, Hilton, IHG, Wyndham and Marriott to help clients with brand selection, achieve advantageous financial terms and positioning that maximizes the potential of global franchise partnerships.

Consult with global resort brands, all inclusive hotel owners and operators to maximize profitability, improve channel mix and accelerate market growth using proven sales, marketing and commercial strategies.

Fairfax, Va, Us

Fairfax, Va, Us

Oversee Playa’s North American Meetings and Incentive Sales as well as Retail Sales teams. Currently Playa manages Hyatt Ziva Los Cabos, Hyatt Zilara Cancun, THE ROYAL Playa del Carmen, Gran Caribe Real Cancun and Gran Porto Real Playa del Carmen. Opening in late fall 2014 are Hyatt Ziva and Hyatt Zilara Rose Hall, Jamaica, as well as Hyatt Ziva Cancun and Hyatt Ziva Puerto Vallarta.

Fairfax, Va, Us

Paris, Fr

Manage 100 person sales organization through 5 Direct Reports. Achieved top line revenue objectives in fiscal years 2008, 2010 and 2011 while executing a new brand and channel distribution strategy • Led North American Call Centers change from 100% office based to partial home based resulting in 50% reduction of rental space and costs • Piloted sales efforts to reposition the brand image from a mass market, Singles resort operator to an up market provider of high end resorts specializing in Family and Couples vacations. • Directed a change in the travel periods of group business from peak seasons to shoulder seasons resulting in better financial performance in shoulders and additional capacity in peak . • Developed and executed sales plans for newly renovated resorts

Paris, Fr

Developed strategic direction for Club Med’s multi-lingual Call Centers in Arizona and Montreal. During this time sales conversion increased by 50% through the implementation of a sales discipline, insistence on higher standards, enhanced quality assurance monitoring coupled with weekly performance scorecards and a renewed focus on training and coaching. Redesigned call center compensation plans that attracted and retained top sales talent.• Increased cross sell of add-on insurance by 50% (in 2 years). Improved up sell and revenue per transaction, a key component to the success of Club Med’s new, upscale product positioning. • Led the change and integration from an inbound, telephony environment to a multi-channel enterprise that included pure web and push to talk sales along with Direct and Indirect phone sales. Accommodated increased online business by appropriately scaling call centers, resulting in reduction in FTE’s and real estate.• Initiated Outbound Campaigns to assure preferred clientele purchased the highest priced accommodations, suites and villas during peak holiday dates assuring appropriate country and channel share.• Advised Revenue Management, Marketing, Transportation, and Product Development teams so their efforts worked cohesively with the sales process and reservation systems. This resulted in better performing promotions, reduced talk time, higher conversion and an improve customer purchase experience.• Moved Guest Relations Department from Corporate to Call Center without adding staff. Improved average response time from 7 days to 48 hours, providing better service and satisfaction. This increased future travel credits encouraging guest to return versus cash refunds.

Paris, Fr

Led a team of 4 Group Sales Managers to a 20% increase in revenues versus prior year.• Changed operations and standardized policies to gain efficiencies and reduce back office staff. • Introduced and provided ongoing direction for the Club Med Group Web Site.

Paris, Fr

Selected by North American CEO to reorganize the USA, 32 member, sales team including District Sales Managers, Inside Sales, Discount Sales, and Group and Incentives. Collaborated with the marketing and revenue management departments to develop targeted sales actions that were executed by travel agents and supported by the sales teams to jump start business post 9/11. • Introduced fenced promotional concepts to top off occupancies or increase sales when results were below expectations while protecting against retro dilution. • Developed and implemented Preferred Supplier Programs with major retail travel agencies, airline partners and tourist boards that leveraged pooled resources and gained share for preferred destinations and air carriers.

Paris, Fr

• • Rebuilt 8 person, regional sales team by retraining veterans and recruiting new talent. • Designed targeted sales plans and actions that restored revenues and market share.• Developed and executed coop marketing plans• Created travel agency training programs• Organized and attended trade shows and events

Travel agency consortium with over 3000 affiliates in North America.• Conducted annual, regional and national management and sales seminars in 36 cities throughout the USA and Canada; received a 97% excellent rating from over 4,500 attendees.• Started and authored the GEM Learning Institute for member agencies.• Achieved #1 sales and revenue ranking with Preferred Suppliers.

Us

National Account Sales Manager• Built and strengthened relationships with National Accounts, and consortia• Represented brand at trade shows and events• Conducted travel agent training • Executed cooperative marketing campaigns

• Consulted with GEM and CRUISELINK for agency acquisition and membership growth.• Assisted new and underperforming agencies to obtain preferred supplier sales share.• Provided travel agency management, sales, marketing and operational expertise.• Designed, developed and delivered GEM and CRUISELINK’S Management and Sales Training seminars in 65 locations throughout the USA.• Assisted GEM and CRUISELINK in achieving #1 and #2 ratings with their Preferred Suppliers.• Served on GEM and CRUISELINK’S Advisory and Executive Boards.