Howard Tarnoff Email and Phone Number
Daytona Beach, FL, US
Howard Tarnoff's Location
Daytona Beach, Florida, United States, United States
Howard Tarnoff's Contact Details
Howard Tarnoff work email
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Howard Tarnoff personal email
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Howard Tarnoff phone numbers
About Howard Tarnoff
With a steadfast focus on delivering human capital management (HCM) solutions, I have established myself as a key player in transforming employee experiences and streamlining operational efficienciess. My approach integrates customer success with innovation, ensuring that our clients are equipped with future-proof platforms that drive remarkable outcomes and mitigate risks.My tenure as Volunteer Advisor at MaRS has honed my mentorship abilities, empowering tech entrepreneurs through one-on-one coaching and valuable industry connections. Our team's dedication to customer relationship management and new business development has been instrumental in crafting robust alliances and propelling strategic market position.
Howard Tarnoff's Current Company Details
Howard Tarnoff Work Experience Details
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Founder And Managing DirectorCustomer Success LlcDaytona Beach, Fl, Us
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Strategic Customer SuccssIsolved Mar 2024 - Oct 2024Charlotte, Nc, Usisolved has spent more than 30 years (and counting) safely and securely delivering people-first human capital management (HCM) technology that helps our customers transform employee experience, for a better today and a better tomorrow. At isolved, we believe that people are the very heart of your organization, so we empower them with isolved People Cloud™, an intuitive HCM platform designed with people in mind – a platform, a service and a team you can trust.Our mission is to provide our client's workforce with a future-proof platform so they can continue to deliver awesome outcomes fast while simultaneously reducing risk. We do this by helping protect you and your people with a comprehensive commitment to security, privacy, compliance and accessibility – all reflected in this comprehensive Trust Center.At isolved we work hard to build trust with you. From background checks on prospective employees through onboarding to annual compliance training and certification, we ensure all of our people are working to protect all of your people at all times, which in turn helps you build trust with your employees. -
Volunteer AdvisorMars Discovery District Oct 2023 - Aug 2024Toronto, On, CaMaRS Volunteer Advisor are executives and/or entrepreneurs who have extensive experience in the tech community. We provide one-one-one coaching and mentorship, contribute to workshops and events, offer office hours and act as a connector for the ventures to potential customers, partners and talent within our own networks. -
Chief Revenue Officer & Head Of Customer SuccessOnedonation.Org May 2021 - Aug 2023• Pioneered a strategic pivot from a singular direct sales approach to a multi-faceted alliance, OEM, and referral model, thereby amplifying the company's outreach in the automated verification space and forging robust payroll channel partnerships.• Seamlessly transitioned from a one-shot sales tactic to a wide-net strategy, by constructing a reseller channel with HRT technology stalwarts, unlocking multiple lucrative targets of opportunity.• Realized significant operational efficiencies and cost savings by consolidating Sales, Marketing, and Customer Success teams under a singular, cohesive Revenue office, optimizing resource allocation and streamlining processes.• Enhanced the company's competitive edge by recruiting two industry-leading HCM specialists, catalyzing new business wins and paving the way for a pivotal alliance with Experian.• Cultivated a thriving referral pipeline in tandem with HCM system integrators, positioning Empinfo as the go-to solution for automated employment and income verifications.
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Founder And Managing DirectorCustomer Success Llc Jun 2017 - Apr 2021• Steered the groundbreaking initiation and sustained stewardship of the enterprise, positioning as the go-to counsel for myriad industries aiming for high-ROI Customer Success blueprints.• Cultivated a prestigious client portfolio, encompassing industry titans like Nearpod, IBM, ADP, Staples, and Zenefits.• Transformed Customer Success strategies into tangible assets, securing influential market players and boosting return on investment.
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Chief Revenue Officer (Contract)Empinfo Jan 2020 - Oct 2020San Jose, California, Us• Successfully achieved exponential growth with key OEM channel partners, several payroll channel partnerships, and a network of HCM system integrator referral partnerships, effectively increased sales pipeline to $75M, targeting large payroll companies versus individual employers• Cultivated talent development to onboard and retain two expert HCM salespeople with a combined 28 years of industry experience, generating key wins among the Verifier’s through an alignment with Experian• Managed a robust P&L and several teams, including 9 international leadership employees, condensed expense lines through the merger of Sales, Marketing, and Customer Success teams under the Revenue Office• Transitioned the company from direct sales to Alliance, OEM, and Referral distribution model, competing with Equifax employment verification yielding an increase in the number of employment records by 625% -
Sr. Vice President - Customer Success (Contract)Greenshades Software Jul 2019 - Jan 2020Jacksonville, Fl, Us• Responsible for a multi-million dollar budget, managing a team of 58 employees across departments such as Customer Experience, implementation/onboarding, customer support, and integration, as well as fully upholding customer contracts• Maximized tools for the support team to quickly identify critical strategic accounts and accounts that were in a renewal window, the new proactive approach reduced churn by 5% YOY -
Member Of The Board Of AdvisorsStrikedeck, A Medallia Company Jan 2019 - Jul 2019• Strikedeck is a powerful Customer Success solution, enabling businesses to drive customer revenue through innovative automation and integration technologies. Strikedeck offers the fastest time to value through it's proprietary CSM workflow methodology. Strikedeck's data science layer provides customer insights to execute highly personalized onboarding & adoption engagements. Strikedeck customers drive profits up to 95% with just a 5% increase in the customer engagement.Strikedeck is a powerful Customer Success solution, enabling businesses to drive customer revenue through innovative automation and integration technologies. Strikedeck offers the fastest time to value through it's proprietary CSM workflow methodology. Strikedeck's data science layer provides customer insights to execute highly personalized onboarding & adoption engagements. Strikedeck customers drive profits up to 95% with just a 5% increase in the customer engagement.
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Sr. Vice President Customer SuccessCeridian Jan 2013 - May 2017Minneapolis, Mn, Us• Pioneered the inception of a comprehensive Customer Success program for a leading HCM software solutions provider, crafting strategic blueprints that yielded a soaring retention rate of over 97% and a marked enhancement in NPS, driving both customer loyalty and revenue growth.• Conceived and launched the trailblazing Advocate Mentorship initiative, harnessing the power of social media peer influence to expedite sales cycles, resulting in a staggering 68% CAGR and EBITDA realization at 148% of SRP.• Partnered with the Onboarding team to carve out efficiencies, truncating implementation cycles by 33% and subsequently capturing an extra month's revenue recognition per client, bolstering the bottom line.• Led a cost-efficient paradigm shift by seamlessly transitioning a hefty $660,000 in support costs into a self-sustaining peer network, enhancing customer autonomy and organizational profitability.• Delivered a dual-edged approach to customer engagement – nurturing satisfaction through tailored interventions while simultaneously amplifying revenue growth, setting a gold standard in HCM software customer success. -
Sr. Vice President & General ManagerCeridian Jan 2011 - Dec 2012Minneapolis, Mn, Us• Success catalyst in the transformation of a traditional on-premise service bureau enterprise into a pure SaaS play, capturing 31% CAGR and more than 4X forecasted revenue growth within two years. • Played a pivotal role in the strategic acquisition of Dayforce, catapulting Ceridian to the zenith of SaaS HCM platforms and laying down robust groundwork for imminent revenue surges.• Not just adapted, but revolutionized business models, ensuring Ceridian's dominance in the SaaS landscape and setting the stage for expansive growth horizon
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Sr. Vp Sales And MarketingWorkforce Software Feb 2009 - Feb 2011Livonia, Mi, Us• Effectively changed the go-to-market strategy during tenure, doubling the business from $5M to $10M and $10M to $20M within 2 years, focusing heavily on brand recognition, and boosting revenue growth by 50% and EBITA by 76%• Rebuilt the Sales and Marketing team, recruiting top-talent after 90% turnover, rescued WorkForce Software from stagnation to a profitable and competitive brand within two years, known throughout the HCM community -
Vice President - Business Development, Strategic Alliances, & ChannelsWorkbrain Now Infor Global Solutions 2003 - 2008• Assertively negotiated deals as well as designed and implemented robust strategies to generate new revenue streams, championing all aspects of international business development and strategic alliances for future growth
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Vp Sales, Eastern Us & CanadaWorkbrain 2001 - 2003CaHeld sales, pipeline and business development responsibility for the Workforce Management product line and a $25M quota in a multi-state plus Canadian region. Designed product development strategies, including planning and directing new regional product launches and marketing events. Identified, developed and managed strategic opportunities. Member of sales management team, reporting to Sr. VP Global Sales.• Closed a $6.5M license contract.• Achieved Workbrain’s “President’s Club” honors for exceeding Workforce Management license target.• Successfully managed strategic regional partnerships with Accenture, Answerthink, BearingPoint and several others.• Successfully launched Labor Forecasting and Schedule Optimization lines.• Assisted in developing an account executive assessment program, and conducted a training program for 40 account executives.• Assisted in creating a highly-successful national business plan template for the entire product line.
Howard Tarnoff Skills
Enterprise Software
Saas
Strategy
Business Development
Leadership
Strategic Partnerships
Management
Strategic Planning
New Business Development
Professional Services
Sales
Salesforce.com
Crm
Product Management
Workforce Management
Program Management
Cross Functional Team Leadership
Cloud Computing
Start Ups
Team Building
Business Process Improvement
Process Improvement
Team Leadership
Selling
Vendor Management
Sales Management
Go To Market Strategy
Training
Sales Operations
P&l Management
Product Marketing
Change Management
Executive Management
Direct Sales
Customer Success
Customer Experience Management
Customer Advocacy
Customer Retention
Customer Engagement
Strategic Alliances
Channel Sales
Customer Success Programs
Sales Process
Solution Selling
Recruiting
Outsourcing
B2b
Business Intelligence
Account Management
Security
Lead Generation
Analytics
Business Analysis
Management Consulting
Pre Sales
Integration
Software Industry
Consulting
Frequently Asked Questions about Howard Tarnoff
What company does Howard Tarnoff work for?
Howard Tarnoff works for Customer Success Llc
What is Howard Tarnoff's role at the current company?
Howard Tarnoff's current role is Founder and Managing Director.
What is Howard Tarnoff's email address?
Howard Tarnoff's email address is ht****@****are.com
What is Howard Tarnoff's direct phone number?
Howard Tarnoff's direct phone number is +138634*****
What skills is Howard Tarnoff known for?
Howard Tarnoff has skills like Enterprise Software, Saas, Strategy, Business Development, Leadership, Strategic Partnerships, Management, Strategic Planning, New Business Development, Professional Services, Sales, Salesforce.com.
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