Howard Miller Email & Phone Number

Plymouth Meeting, PA

Senior Consultant - Technical Data Analyst on data archive migration for Major Pharmaceutical client's located in the Philadelphia region.

Plymouth Meeting, PA

Sub-Contractor located at Paragon Solutions (now part of CGI Group) as Technical Analyst/Data Analyst on data archive migration for Major Pharmaceutical client located in the Philadelphia region.

Greater Philadelphia Area

Supporting content, data, and software within Telecom, Digital Entertainment, Financial, Bio-Pharmaceutical, and Health Insurance industries. Strong analytical skills and background of working hand-in-hand with Product Development and Quality Assurance to resolve customer and provider issues and promote successful content, data, and software product.

Greater Philadelphia Area

Supporting content, data, and software within Telecom, Digital Entertainment, Financial, Bio-Pharmaceutical, and Health Insurance industries. Strong analytical skills and background of working hand-in-hand with Product Development and Quality Assurance to resolve customer and provider issues and promote successful content, data, and software product.

Wayne, PA

(Contractor at Quench)Attended Salesforce software testing sessions recording defects and following up on their status and resolution.► Assisted Technology Program Manager in follow-up and reporting status of open Salesforce software issues, tracking development and resolution progress in Smartsheet and dashboard analysis in Excel pivot tables.

Malvern, PA

Contracted through LiquidHub as a Data Analyst at Vanguard Group.► Control and Governance► Quality Control► Executed Data Analysis and Quality Control within the Control and Governance team, analyzed hundreds of executed changes in roles and functions submitted daily throughout the company.

Greater Philadelphia Area

Blue Bell, PA

Contracted through Apex Systems at Corporate Call Center► Coordination and tracking of Healthcare Enrollment Agents working on Humana's Medicare Annual Enrollment Period project. ► Tracking Agent progress through various stages of training and certification processes.► Produced reports in Microsoft Excel and Microsoft Access tracking Agent conversion rates.

Greater Philadelphia Area

Greater Philadelphia Area

Presales / Data Analyst - Contractor at Comcast in Philadelphia, PA.Contracted through The Brixton Group to Accenture at Comcast.Managed day-to-day workload for presales operations of costing, serviceability, and survey receipt from Comcast and other Multiple System Operators.► Continuously improved presales processes for new B2B National Business Class.

King Of Prussia, PA 19406

Performed software change releases through application Software Control Management (SCM) services.► Ensured customer compliance to change and release policies and attained successful deployment of software changes through effectively interfacing with Project Managers and in-house and offshore third party Salesforce Software Developers.► Utilized Subversion.

Open to Opportunities

Radnor, PA 19087

Managed ingested television schedules and programs for cable movie channels, and Pay-Per-View sources. Maintained professional relationship with cable system and source contacts, instilling great confidence in quality of data listings on Rovi Corporation data guide products.► Instrumental in successful testing and implementing new automation process.

Radnor, PA 19087

Maintained data integrity and quality assurance of over 1000 television sources, provided support to customers/users of web-based and ftp automated workflow products. Performed User Acceptance Testing and Quality Assurance of data as needed.► Managed and refined workflow process for Ingest Initiative to convert manually logged Television schedules over to.

Radnor, PA 19087

Rovi (formerly Gemstar-TV Guide)Acquired, researched, and maintained schedules of television sources in proprietary Apollo database. Established and maintained effective professional working relationships with station contacts.► Took on primary responsibility to organize, train, and convert stations to TV Guide's data Ingest products. Provided end-user.

Greater Philadelphia Area

Utilized Microsoft Excel, Microsoft Access, and data analytic skills in support of customer needs.

Norristown, PA 19403

Managed day-to-day Reuters Investor website content activities and communication to stakeholders. Organized, prioritized, and scheduled multiple projects through all stages of software development, testing, and implementation. Analyzed and technically defined client requests for website customizations, modifications, and bug fixes. Provided on call support.

Norristown, PA 19403

Resolved complex second-level end-user problems for Technical Support Specialists. Trained and mentored Technical Support Specialists on many features of brokerage clients’ web-sites, Internet browsers and technologies, and how to best troubleshoot, resolve, and respond to end-user problems.► Developed training materials, detailed documentation, FAQ’s, and.

Norristown, PA 19403

Responded to end-user's telephone and e-mail inquiries by providing technical support in use of Investment Planning software programs, web browsers, and Internet websites. Resolved technical support calls employing skillful customer service techniques. ► Knowledgeable on Reality Online Investment Software features, Microsoft Windows and Apple Macintosh.

Mt. Laurel, NJ

Reported to Region Sales Vice President and staff, generated, audited, and analyzed monthly sales, revenue and workforce metrics and reports utilizing PC and IBM mainframe databases. ► Performed complex mathematical computations and data sorts on statistical data compiled in sales, service, and administration reports.► Acknowledged for "extraordinary.

Data Visualization

Recently Completed Data Visualization courses covering: (Advanced Excel, Tableau, Power BI, and SQL Fundamentals)

Systems Software Development

Carnegie Mellon University's CTE Computer Technology Education — Java2 Applications, Java2 Applets, MS Visual Basic, C++

Computer Science

Computer And Information Sciences, General

Biology / Pre-Med