Denise Howell Email and Phone Number

Key member of Project Delivery Management team within the eCommerce space of this leading Global Bank engaged in a key initiative to develop and deploy to over 5,000 sites a new key core - image capture and transformation - application. Management of matrixed technology teams across eCommerce, utilizing strong project management methodologies, tools, and practices. Refined scope of work, activities, resource and timelines. Built and managed trusted relationships with key business… Show more Key member of Project Delivery Management team within the eCommerce space of this leading Global Bank engaged in a key initiative to develop and deploy to over 5,000 sites a new key core - image capture and transformation - application. Management of matrixed technology teams across eCommerce, utilizing strong project management methodologies, tools, and practices. Refined scope of work, activities, resource and timelines. Built and managed trusted relationships with key business partners.Led initiative to on-board new core application, ensuring the system initiative met regulatory and compliance regulations; facilitated development of business/technology processes in support of, and independently created all required on-boarding documentation. Received commendation at completion of effort.Managed pipelines for new code releases, enhancements and fixes through phases of SDLC into Production.Successfully led effort to develop and test initial Hot/Cold Disaster Recovery Plan for this Significantly High Tier Two application. Further, led effort to design and build Hot/Hot Disaster Recovery Plan, replicating data/images between two data centers creating a "zero downtime" environment.Define, Manage and Facilitate the Monitoring, Reporting, and Production Support workstream for this core app ; lead the Production Support team in proactively identifying, analyzing, and resolving issues; lead development of technology Dashboards for expedient identification of trends, issues, and spikes. Defined baselines/thresholds/alerts for all tiers; introduced new monitoring tools. Show less

Worldwide Project Management of culturally diverse technology project teams for the Treasury and Security Services (TSS) division of this Banking organization - in support of USD Clearing, Global ACH in multiple countries, Federal Reserve, and Foreign Exchange Program. Responsible for the full SDLC life cycle management (planning, designing, developing / testing, implementing) of TSS technology/business solutions. Successful management of global resources in diverse locations.… Show more Worldwide Project Management of culturally diverse technology project teams for the Treasury and Security Services (TSS) division of this Banking organization - in support of USD Clearing, Global ACH in multiple countries, Federal Reserve, and Foreign Exchange Program. Responsible for the full SDLC life cycle management (planning, designing, developing / testing, implementing) of TSS technology/business solutions. Successful management of global resources in diverse locations. Ensure all resources are allocated on a walk forward basis. Work with Resource Managers. Release Manager for portfolio of projects deploying to the Production environment simultaneously. Responsible for the implementation of large scale technology/business endeavors. Ensure step by step execution through each week-end event, validate successful results, and ensure 100% uptime on Monday with no delays to the Fed or other client impacting processing. Align Line of Business, technical development and testing staffs, and production support as required for implementations. Work within business process re-engineering when planned changes require it.Lead initiative to establish new standards, new implementation templates and processes , and various other document templates and associated workflow/improvements to existing PDF. (Project Delivery Framework). Show less

Key member of an advanced management team, whose focus and direction revolved around the strategic planning and execution of transforming nationwide decentralized company owned entities into one cohesive enterprise organization.Managed 52+ highly skilled technology professionals in various geographical locations across the country. Staff included Application Developers, Database Administrators and Developers, Business Analysts and Project Managers. Responsible for the coordinated… Show more Key member of an advanced management team, whose focus and direction revolved around the strategic planning and execution of transforming nationwide decentralized company owned entities into one cohesive enterprise organization.Managed 52+ highly skilled technology professionals in various geographical locations across the country. Staff included Application Developers, Database Administrators and Developers, Business Analysts and Project Managers. Responsible for the coordinated simultaneous management of multiple nationwide, cross platform, Application Development related projects. Continually aligned program scope with strategic business objectives, and made recommendations to modify the program to enhance effectiveness towards the strategic intent.Directed the implementation of an Enterprise Architecture for applications development. Provided proven business value/financial benefit of integrated architecture. Led technology shift from decentralized systems environments, to designing enterprise applications with the J2EE platform. Responsible for the Contingency Planning for applications and systems in support of the three tiered and client server environment - involving multiple locations, data centers and equipment, and a fail-over Disaster Recovery site. A member of the Corporate Steering Committee. Show less

A key member of an advanced management team, whose focus and direction revolved around the strategic planning and execution merging newly acquired corporations into the mainstream of ABR systems, processes, tools, and policies.Provided Program Management leadership to IT departments under realm of responsibility, to include: Telecommunications, Database Management, Infrastructure, Network Engineering, Desktop Support, and Help Desk. Resource managed +47 staff. On-site audited… Show more A key member of an advanced management team, whose focus and direction revolved around the strategic planning and execution merging newly acquired corporations into the mainstream of ABR systems, processes, tools, and policies.Provided Program Management leadership to IT departments under realm of responsibility, to include: Telecommunications, Database Management, Infrastructure, Network Engineering, Desktop Support, and Help Desk. Resource managed +47 staff. On-site audited each decentralized company owned organization as to current state of systems, business processes, and security measures - and provided documented findings and recommendations to the CIO/CEO. Provided vision and direction for the implementation of nationwide infrastructure, both frame relay and VPN. Implemented standardized messaging across the enterprise; implemented VoIP and network PBX's; upgraded servers and employed enterprise management tools. Led the vision of an Automated Workflow system to support HR, IT service requests, Purchasing, and web Contact Us through implementation and customization of the "Remedy" tool. Maintained continuous alignment of Program scope with strategic business objectives. Coordinated the sharing of resources among their constituent projects to the overall benefit of the Program.Worked closely with the Business Process Re-engineering team, ensuring alignment between business processes and IT integration priorities. Responsible for the annual budget ( > $3,000,000) for departments under my realm, as well as capitalized budgets for program endeavors. Show less

Key member of Technology Management for this Florida based Insurance Company. Worked within the Professional Liability Program. Responsible for a team of technology professionals, 20+ employees, to include: Network Engineers, WAN Designers, WebMaster, Desktop Support, Help Desk, Training, and Operations Center.. Led the project direction and management on company-wide technical endeavors, to include upgrades in operating systems, applications, and hardware; web based tools, and… Show more Key member of Technology Management for this Florida based Insurance Company. Worked within the Professional Liability Program. Responsible for a team of technology professionals, 20+ employees, to include: Network Engineers, WAN Designers, WebMaster, Desktop Support, Help Desk, Training, and Operations Center.. Led the project direction and management on company-wide technical endeavors, to include upgrades in operating systems, applications, and hardware; web based tools, and associated Training.Partnered with Applications Development in providing newly developed Professional Liability Insurance applications. Oversaw the web presence, Intranet Portal and functionality, and Web Mastering. Responsible for the Program Management of a facility re-location coupled with an infrastructure and systems upgrade endeavor. Program objectives were successfully met by 100%. Awarded Employee of the Year.Responsible for the Data Center and Operations, ensuring nightly batch processing and check printing occurred each evening with full integrity and no downtime. Responsible for the Disaster Recovery planning for this organization. Gained Certification through Harris Disaster Recovery. Responsible for the management of an annualized budget for departments under realm of responsibility. Show less