Ron Howe Email & Phone Number

Seattle, Washington, Us

Responsible for leading the global AWS-Elemental Customer Success team comprised of regional teams of video and media technology specialists who assist customers to achieve success with AWS-Elemental on-premise appliance products and AWS cloud-based Media Services, along with a team of global Technical Account Managers (TAMs) and Enterprise Account Engineers (EAEs) providing direct high-value technical and operational consulting services to AWS Media & Entertainment (M&E) customers worldwide.

San Jose, California, Us

Defined, developed, scaled, and lead field engineering, technical support, professional services, manufacturing supply chain, and global logistics activities in support of key product deployments with large scale mobile network operators. Orchestrated successful deployments with major Tier-1 mobile operators in the US, Germany, Spain, Israel, India, Mexico, Brazil and Colombia. Vasona Networks was a venture-backed traffic management technology company delivering innovative software solutions that allowed global mobile telecommunications network operators to significantly improve mobile broadband experiences; acquired by private equity.

San Jose, California, Us

Selected to consolidate and lead the combined operations after the Omneon acquisition, with 250+ support professionals in 22 countries. Successfully integrated multiple legacy product line service teams and created a consolidated, streamlined, and highly effective Global Service and Support organization. Responsible for follow-the-sun Global Technical Assistance Centers, Regional Field Service Teams, Professional Services, Educational Services, Service Supply Chain, and Service Sales and Marketing. Drove significant YOY service revenue growth (from 10% to 22% of corporate sales in 4 years), with significant GM improvement; accountable for ~$100M+ in annual sales with P&L responsibility.

Built world-class service and support operations for this rapidly growing venture-backed provider of networked media servers for the production and broadcast industries; eventually acquired by Harmonic, Inc. Assumed direct leadership of all Manufacturing Operations (Manufacturing Engineering & Supply Chain Management) in 2009. Built a global team with a strong industry-wide reputation for service and responsiveness that developed into a core corporate competency and key competitive advantage.

Santa Clara, California, Us

Created and directed the Global Services Division, with responsibility for Sales Engineering, Field Support, 24/7 Customer Service and Technical Assistance, Professional Services (IT and Storage Solutions Architects), Educational Services, and Sales Operations for this start-up Network Attached Storage (NAS) solutions provider (BlueArc); acquired by Hitachi Data Systems.

San Jose, California, Us

Established a professional services division for this venture-backed start-up provider of carrier class video networking solutions for broadband networks to help customers develop, implement, and operate end-to-end IP Television solutions. Held full P&L for worldwide functions.

São Paulo, Sp, Br

Created a systems integration group and drove competitiveness in response to rapid technology evolution for this venture-backed start-up providing products and solutions for Tier-1 digital video broadcasting clients globally; acquired by C-Cube MicroSystems, Inc. Led Worldwide Systems Engineering and Integration Services teams in Silicon Valley, Paris, and London.

Falls Church, Va, Us

TRW Systems Integration Group - formerly ESL, Inc., acquired by Northrop Grumman, providing cutting-edge highly advanced intelligence and reconnaissance solutions to US and Allied government entities. Promoted through several increasingly responsible assignments (Program Manager, Department Manager, Business Area Director) to enhance performance, boost profitability, and change corporate mindset to compete in a rapidly changing (custom to COTS) technology-driven marketplace. Drove $100M in annual revenues. Selected as participant in the global TRW Business Leadership Program.

Randolph Afb, Tx, Us

Program Manager for advanced intelligence and reconnaissance systems.

Master Of Business Administration (Mba), Business Administration And Management

Bachelor Of Science (Bs), Business Administration, Management And Operations