Thomas Mccarthy-Howe Email & Phone Number

Barnstable, Ma, Us

Salem, New Hampshire, Us

CTO of Strolid, engaging car buyers on behalf of dealers, making it easier to take care of the customers in the store. Strolid employees are trained to handle any automotive conversation, including the most complex customer interactions for both sales, service and followup. Strolid boasts the most innovative engineering departments in the communications field, designing the vCon, a key component in data centric Artificial Intelligence and Machine Learning. vCons uncover the dark data in customer conversations, enabling governance of customer care, transparency in process and true mass personalization.

Us

A vCon is the container for data and information relating to a real-time, human conversation. It is analogous to a [vCard] which enables the definition, interchange and storage of an individual's various points of contact. The data contained in a vCon may be derived from any multimedia session, traditional phone call, video conference, SMS or MMS message exchange, webchat or email thread. The data in the container relating to the conversation may include Call Detail Records (CDR), call meta data, participant identity information (e.g. STIR PASSporT), the actual conversational data exchanged (e.g. audio, video, text), realtime or post conversational analysis and attachments of files exchanged during the conversation. A standardized conversation container enables many applications, establishes a common method of storage and interchange, and supports identity, privacy and security efforts.The Internet Engineering Task Force (IETF), founded in 1986, is the premiere standards development organization (SDO) for the Internet. The IETF makes voluntary standards that are often adopted by Internet users, network operators, and equipment vendors, and it thus helps shape the trajectory of the development of the Internet

Akron, Ohio, Us

Remained as CTO after sale of TEN DIGIT to Alpine Investors. Responsible for intellectual property portfolio, overseeing dozens of patent grants and developing two new patent families. Lead team that designed second generation automation server. Designed premise based call control proxy to enhance security and privacy, and to manage assignment of toll charges for legacy enterprise customer relationships. Developed next generation model of callback services. Provided training for junior engineers on basics of communication design and architectural theory. Medallia purchased Mindful in July, 2022. Medallia is a customer experience management company that provides a software-as-a-service platform to capture customer feedback across various channels and deliver insights to improve customer experiences. As of 2022, Medallia reported annual revenue of around $520 million and serves over 1,000 customers across various industries, including major brands like Marriott, Comcast, and Mercedes-Benz.

Sold to VHT / Alpine Investors in June, 2019.Led development team from idea to production. Designed three tier modern communications application with node, mongo, Meteor.js, React and Blaze to implement a contact center system based on a smartphone model for business teams. Managed a dozen distributed engineers in Agile environment. Wrote and received seven patents for designs.TEN DIGIT Communications® (“TDC” or “TEN DIGIT®”) modernizes business communications for teams and contact centers by enabling business landlines to work like smartphones using its patented platform, TDC BRIDGE®. The platform provides a better customer experience, higher agent satisfaction and an increase in productivity through ‘Intelligent Messaging’TM – resulting in Smarter ConversationsTM with your business.TDC enables teams within a business to communicate more effectively with smartphone-enabled customers – using text, voice, link/photo sharing capabilities resident on any generic smartphone. The Intelligent Messaging PlatformTM is an easily- configurable, ready-to-use Software-as-a-Service (“SaaS”) platform designed to enhance the natural intelligence of business teams and contact center employees.

Melbourne, Florida, Us

Call Control Architect and Systems Engineer for redesign of the US National Airspace Voice Service. Designed innovative fail-safe architecture for most reliable communications network in the world.L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our ~50,000 employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Founder and CEO of Asset Based Professional Services firm concentrating on extending the business process through real time communications. Helped design Skype Web API powering iPhone and iPad apps. Designed voice communications products for Royal Caribbean Cruise Lines/Harris Caprock. Developed Web API offering for Deutsche Telekom. Host of the Cloud Communications Summit, focusing on hosted telephony, voice APIs, mashups and communication enabled business process markets, technologies and companies.

Richardson, Texas, Us

Chief Technology Officer for the US Converged IP Communications Group. Original member of turn around team that successfully increased bookings nearly five fold in one year. Responsible for product management, inside sales support, pricing, analyst relations, partnering and as the principal liaison between US and French offices. Responsible for creating and documenting sales process. Spoke at all major US telephony trade shows, including Spring and Fall VON shows and a keynote speech at the Internet Telephony show. Invited as an independent speaker to both European VON shows.Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is focused on transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers and Enterprises in over 120 countries, which serve more than 50% of the world’s subscribers.

Ca

Remained on staff after sale of Tangerine and served as CTO for 65 employee, venture backed VoIP equipment vendor. Responsible for setting technical direction and positioning, including competitive analysis and strategy. Instrumental as member of executive team in successful completion of 10MM funding round, including writing executive summary and first round investor presentation. Led team on partnership programs and outreach, including selection, vetting, negotiation and implementation. Worked with marketing team on all internal and external marketing efforts, including press releases and mail campaigns, analyst relations and trade-shows.

Sold to Versatel, becoming their CTO. Personally experienced telecom's nuclear winter. Founder of next generation prepaid calling card and services platform. Used by over 100 service providers to provide calling card services worldwide. Responsible for architecture, call control and billing software.

Technical lead for industry leading VoIP software engineering consulting firm. Clients included Cisco, Intel, Columbia University, PingTel, Convedia, Shoreline, 2Wire, PictureTel, Altiga, Sonexis, Cedar Point Networks, Go2Call, Taqua, AudioCodes, NetPhone, Spectrum Wireless, Nortel, Lucent and e-tel. Responsible for early project requirements specification, expert consulting and project handoff to team of 20 engineers. Led commercialization of SIP technology from Columbia University. Frequent speaker at leading industry trade-shows and member of several boards of directors and technical advisory boards. Over ninety percent of all projects delivered on time and on budget.

Responsible for management of all software efforts on next generation H.320/H.323/H.324 video-conferencing set top box. Instrumental in design of objected oriented architecture, including design of integration and testing strategy and infrastructure. Member of cross-functional team including all aspects of product development. Member of thirty member engineering team tasked with the correction of eighteen hundred software defects; recognized as top performer in group. Responsible for video control, audio control and real time utility software for PictureTel's first PC based video-conferencing system. Contributed to application that became the first version of Microsoft NetMeeting.PictureTel Corporation was one of the pioneering companies in the commercial videoconferencing industry. The company achieved remarkable success, peaking at over $490 million in revenues in 1996 and 1997. PictureTel played a crucial role in developing industry standards for video, audio, and data communications, releasing much of its technology for free use. In October 2001, PictureTel was acquired by Polycom.

Burlington, Massachusetts, Us

Core team member for first standards compliant, commercially available ADSL chipset. Responsible for all digital portions of modem implementation, including convolutional interleavers, forward error correction and framing. Technical liaison to Analog Devices. Responsible for all software engineering process design and implementation. Contributed to the ADSL standards effort. Editor for ADSL forum’s ADSL Internet Access Specification. Contributed to technical marketing efforts; worked closely with sales team in customer presentations to Tier 1 vendors and carriers.Aware, Inc. was incorporated in Massachusetts in 1986, initially focused on research in areas like wavelet mathematics, digital compression, and telecommunications. In the early 1990s, the company shifted towards commercializing its core technologies, leading to two principal business lines -telecommunications products like ADSL modems, and image compression products. After going public in 1996, Aware divested several non-core assets between 2009-2012 and became exclusively focused on providing biometrics software and services for applications like authentication and identification using fingerprint, face, iris and voice recognition.

Charlotte, North Carolina, Us

Designed custom modems and atmospheric propagation simulators for troposcatter, meteor burst and other difficult communications channels. Designs included complete digital modem design, including modulators/demodulators, viterbi encoding and digital interleaving, and systems software and firmware required. Designed burst mode link analyzer for continuous optimization of satellite broadcast systems, used by IntelSat and EutelSat.Julian J. Bussgang founded Signatron, Inc., an electronics research and development company, in 1962 in Lexington, Massachusetts and served as its president until 1985. Signatron became a leading developer of high data rate troposcatter modems, HF modems, and radio channel simulators, securing several patents with top-secret security clearance. The company grew from just Bussgang initially to over 110 employees when it was acquired by Sundstrand Corporation in 1984. The company's early customers included major semiconductor firms like National Semiconductor, Fairchild, Hewlett-Packard, and Signetics. Signatron played a key role in supporting the Apollo program by consulting on the selection and evaluation of rendezvous radar and landing radar for the Lunar Module.

Graduate Study In Digital Communications

Bsee, Electrical Engineering

Education record

Education record