Cindy Howe Email & Phone Number

Fort Lauderdale, Fl, Us

Central Campus

Confidential and efficient support for the dean of student services who oversees the advising, admissions/registration and student support offices, as well as key responsibility for all student conduct matters.Point of contact for students and staff requiring assistance from Dean’s office; providing accurate information and procedures regarding student services departments and appropriately redirecting to those departments as needed.Utilization of notary public certification for staff and college requests as needed.Liaison for the campus safety department and faculty, staff or students reporting student conduct matters; support for the Office of Student Conduct & Integrity.Daily management of the dean's suite and conference area to ensure readiness for meetings with executive leadership, staff, internal and external partners and students.Management of the dean's calendar to maintain fluidity in the workday and avoid meeting conflicts. Travel planning and reconciliation utilizing Workday.Record and create accurate and timely meeting minutes, and represent the dean at meetings when necessary including behavioral intervention team meetings and student conduct investigations.Increase efficiency of requests for background checks from federal national security and local law enforcement agencies, and preparation of disciplinary transfer reports to universities nationwide, by minimizing need to consult 2000+ files, streamlining information into a easy access, online database. Backup for senior executive assistant to vice president of student services, including processing of the health science drug screening approvals and FBI background checks and fingerprinting.Go-to person for staff of departments under direct purview of the dean and those tangentially related i.e. student life, accessibility resources, financial aid and career services, regarding any issues related to facilities, custodial and safety.

Central Campus

Calendar management for Associate Dean.Creation and management of re-designed schedule for 20 staff members.Creation of new employee training manual for all admissions staff now used collegewide. Hiring, scheduling and supervision of work studies for the department.Liaison for the department in resolving all issues related to human resources, facilities, information technology.Management of office needs to ensure smooth and uninterrupted functionality.

Efficient remote office administration while ensuring dedication to a high level of service and confidentiality.Exceptional written communication used in the re-creation and editing of various types of documents such as resumes, office documents, articles, books etc., utilizing solid proficiency in MS Office applications.Notary public responsibilities as dictated by applicable laws and guidelines.

Pompano Beach, Florida, United States

Supported the Vice President by proactively anticipating deadlines and action items for the business, allowing the VP to focus on business development.Efficiently managed the scheduling of service calls for all customers.Maintained 8 technicians' daily scheduled from a logistics and service delivery perspective.Handled all first contact customer relations, especially escalated customer concerns including the analysis of issues, determination of solutions and resolutions via service or product, utilizing established protocols.Developed a customer-focused approach to drive the customer experience towards one of high value and satisfaction. This typically entailed ownership of problems, joint solutioning, and ultimately providing satisfactory results which drove customer confidence.Ensured professionalism of business correspondence and marketing materials by proof-reading and editing.Provided feedback to management concerning possible problems or areas in need of improvement.

Trinidad And Tobago

Maintained services by organizing operations and procedures; preparing payroll; controlling correspondence; designing filing systems for great efficiency.Set goals and deadlines for the organization; Coordinated and managed all meetings and events.Planned, administered and controlled budgets for contracts, equipment and supplies.Completed operational requirements by scheduling and assigning employees; following up on work results.Supervised staff of 3; responsibility for hiring and termination of personnel.Monitored the facility to ensure that it remained safe, secure, and well-maintained.Oversaw the maintenance and repair of vehicles, machinery, equipment, electrical and mechanical systems.Analyzed internal processes, recommended and implemented procedural or policy changes to improve operations, such as supply changes for successful 40% reduction in costs overall.Researched and successfully implemented start-up of a first-of-its-kind service to the event industry with 100% success rate.

Trinidad And Tobago

Consulted with customers to determine objectives and requirements for events such as meetings, parties and product launches.Met with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, review administrative procedures and event progress.Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printingand event security.Inspected event facilities to ensure that they conform to customer requirements; conferred with staff at a chosen event site to coordinate details.Evaluated and selected providers of services according to customer requirements.Planned and developed programs, agendas, budgets, and services according to customer requirements.Directed administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries; maintained records of event aspects, including financial details.Obtained permits from police, fire and health departments to erect displays and exhibits and serve food at events.Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arose; supervised volunteers and support staff required for events.Conducted post-event evaluations to determine how future events could be improved.

Bachelor Of Applied Science - Basc, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Management, General

Certifcation, Web Design