Experienced Senior Analyst with extensive experience in business process design, translation and documentation, requirements gathering, stakeholder management, testing, and the facilitation of post implementation project transition into business as usual operations.Over 10 years of functional and technical experience in continuous process improvement programs including system integration, IT transition, and upgrade programs via roles in application development and support, project management, and business analysis in the Utilities sector. Strong interpersonal skills with the ability to develop positive internal/external relationships, while fostering open and effective communication between stakeholders and other parties.