Recruiting Operations Manager
Current-Led a high-performing team, conducting regular one-to-one meetings to mentor and ensure overall wellbeing.-Conducted monthly manager reviews, utilising data to discuss team statistics and collaboratively develop performance improvement plans.-Served as the primary point of contact for delivery managers, providing coaching, mentoring, and advice.-Created and monitored all data/MI for the recruitment process, ensuring compliance with laws and regulations.-Developed and implemented operational policies, closely working with senior directors on recruitment strategies.-Analysed recruitment data and metrics to assess team performance and revenue growth, devising targeted candidate plans aligned with market demands.-Managed employee relations, including disciplinary actions, grievances, absence management, welfare, conflict resolution, and promoting diversity and inclusion practices.-Identified training needs and created individual and group training programmes.-Fostered positive employee relations through open communication, addressing concerns, and promoting a collaborative work environment.
