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Hözcet Akay Email & Phone Number
Integration and Support Engineer
at
Craftgate
1 work email found
@craftgate.io
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Integration and Support Engineer
Location
Ankara, Ankara, Turkey
Company size
Who is Hözcet Akay? Overview
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Quick answer
Hözcet Akay is listed as Integration and Support Engineer at Craftgate, a company with 57 employees, based in Ankara, Ankara, Turkey. AeroLeads shows a work email signal at craftgate.io and a matched LinkedIn profile for Hözcet Akay.
Hözcet Akay previously worked as Application Support Engineer at Enqura Information Technologies and Application Support And Test Engineer at Enqualify. Hözcet Akay holds Bachelor'S Degree, Management Information Systems, General from Anadolu University.
Company email context
Email format at Craftgate
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{first_initial}{last}@craftgate.io
79% confidence
AeroLeads found 1 current-domain work email signal for Hözcet Akay. Compare company email patterns before reaching out.
Profile bio
About Hözcet Akay
🔍 Application Support Engineer | Software Quality 🚀Hello! Welcome to my LinkedIn profile! 🌟As a passionate Application Support Engineer, I ensure software quality and deliver exceptional results. With expertise in Application Support and Test Planning, I am focused on advancing my career in Application Support Engineering, leading test processes, and providing innovative solutions for your team's success.🔧 Key Skills and Areas of Expertise:✅ Test Planning and Scenarios: Managing test processes with comprehensive test plans and scenarios tailored to customer needs, emphasizing performance and usability testing.✅ Software Quality and Defect Detection: Using meticulous test techniques to detect and resolve software defects in the early stages, thereby enhancing software reliability.✅ Customer Satisfaction and Communication: Providing effective customer support by understanding user needs and maintaining proactive communication to maximize customer satisfaction.If you are looking for a detail-oriented and results-driven Application Support Engineer focusing on software quality, team collaboration, and a proactive approach, let's connect and explore how I can contribute to your team's projects! 🤝You can reach me on LinkedIn or shoot me a message at 𝐇𝐨𝐳𝐜𝐞𝐭-𝐚𝐤𝐚𝐲@𝐡𝐨𝐭𝐦𝐚𝐢𝐥.𝐜𝐨𝐦. I'm eagerly looking forward to collaborating with you.
Current workplace
Hözcet Akay's current company
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Craftgate
5 roles
Hözcet Akay work experience
A career timeline built from the work history available for this profile.
Application Support Engineer
Current- 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:
- Achieved 95% SLA compliance by resolving support tickets within agreed timelines, leading to a 20% improvement in customer satisfaction.
- Utilized Python and Selenium to automate repetitive tasks, reducing manual effort by 15% and increasing efficiency.
- Conducted in-depth log analysis with Logcat and database tools to identify root causes, cutting mean resolution time by 30%.
- Collaborated with cross-functional teams to proactively identify and resolve 15% of production issues before escalation.
Dec 2022 - Present
Application Support And Test Engineer
Current
Dec 2022 - Present
Technical Support Specialist
- 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:
- Improved on-site resolution rate by 30% during technical support processes, contributing to higher customer satisfaction.
- Reduced response times by 20% through the use of web-based support channels, resulting in enhanced customer support experience.
- Provided support to over 60 users during the internship, honing collaboration and communication skills.
Jul 2022 - Oct 2022
Software Support Specialist
- 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧
- Decreased software support response times by an average of 25%, leading to improved customer response times.
- Documented and resolved over 200 software issues, efficiently directing them to the technical support team.
- Addressed 80% of customer issues at the first support level, facilitating prompt resolution of problems.
Jan 2021 - May 2022
3 education records
Hözcet Akay education
Bachelor'S Degree, Management Information Systems, General
Associate'S Degree, Computer Programming
Associate'S Degree, Public Finance
FAQ
Frequently asked questions about Hözcet Akay
Quick answers generated from the profile data available on this page.
What company does Hözcet Akay work for?
Hözcet Akay works for Craftgate.
What is Hözcet Akay's role at Craftgate?
Hözcet Akay is listed as Integration and Support Engineer at Craftgate.
What is Hözcet Akay's email address?
AeroLeads has found 1 work email signal at @craftgate.io for Hözcet Akay at Craftgate.
Where is Hözcet Akay based?
Hözcet Akay is based in Ankara, Ankara, Turkey while working with Craftgate.
What companies has Hözcet Akay worked for?
Hözcet Akay has worked for Craftgate, Enqura Information Technologies, Enqualify, Associazione Di Promozione Sociale Erasmusland, and Duru Bilişim Teknolojileri Ltd. Şti..
How can I contact Hözcet Akay?
You can use AeroLeads to view verified contact signals for Hözcet Akay at Craftgate, including work email, phone, and LinkedIn data when available.
What schools did Hözcet Akay attend?
Hözcet Akay holds Bachelor'S Degree, Management Information Systems, General from Anadolu University.
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