Hozefa Munim Email & Phone Number

Bhopal

Conducting and monitors the in house developer interviews with US Clients.Converting interviews into lead, thus helping company with Business development processes.Conduct employee on-boarding and training programs.Conduct screening, testing and preliminary interviewing of potential employees.Develops creative sourcing techniques in getting extraordinary talents.Lead the hiring flow and recruitment process viz. schedules interview, extend job offers and finally brings in talent onboard.

Kuwait

Being the first point of contact for all general HR inquiries,administration and correspondence.Writes newspaper classified ads and posts ads on the Internet in places appropriate to the open position including job boards, college career services offices, professional associations, and on the company'swebsite. Sorts and reviews resumes as they arrive on a daily basis. Manages the flow of paper Applications and manages the recruiting email box. Provides the first review of resumes. Maintains a filing system that retains qualified applications for one year.Assists with Board of Directors meetings: creates board packets, meets and greets arriving board members, orders lunches, makes reservations.Assists in the development and implementation of an employee handbook and new personnel policies and procedures.

Bengaluru Area, India

Projects:-Congo Africa and Zain KSA.Implementation of Service Help Desk for service delivery between Huawei Congo field and India team. Participated in meeting with Client to revise Service level Agreement(SLA’s) and Escalation Process terms and conditions. Worked with Site leadership to identify critical areas where there is a business need to execute continuous improvement projects.Trouble-shooting and resolution of customer complaints. Liaises with subcontractors and 3rd parties to resolve faults.To support FO new joined engineers and to give presentation about the NOC structure, Escalation processes.

Indore Area, India

Store Manager of Iron and Steel raw materials and primary distributor within the city.Operated autonomously in all facets of business, i.e., strategic planning, operations, merchandising, and marketing for Steel community, proficient in customer relations, brand positioning, revenue growth,financial management, driving operational excellence, business development, price negotiations.Completed all purchase orders & customer invoices; fulfilled customer shipping needs; maintained timely correspondence with clients throughout duration of sale; communicated order status; provided tracking and confirmed delivery.