* Source, screen, and interview candidates to build a strong pipeline, and present shortlisted candidates to clients.* Manage the recruitment process, ensuring communication with candidates and clients while following best practices.* Develop recruitment strategies, build client relationships, and support organizational hiring goals.* Coordinate with Operations Manager on project updates, ensuring compliance and handling additional tasks as needed.

* Develop and implement recruitment strategies: Design and manage innovative programs to meet client and departmental hiring needs.* Full-cycle interview and selection process: Conduct interviews and collaborate with hiring managers to make final candidate decisions.* Competitive offers and negotiation: Partner with HR to offer attractive compensation packages and negotiate with candidates.* Build talent pipelines: Leverage diverse resources to source candidates and maintain a strong pipeline of qualified talent.

* Assist in implementing recruitment programs: Receive, screen, and file resumes while conducting initial interviews (phone and face-to-face) with prospective candidates.* Candidate selection and offer negotiations: Partner with hiring managers and stakeholders to recommend candidates and negotiate competitive compensation packages.* Talent sourcing: Use various resources like networks, organizations, and media to directly and indirectly source qualified candidates.* Maintain compliance and accurate records: Ensure adherence to local hiring regulations and manage recruitment records in Applicant Tracking Systems (ATS) and HRIS tools.

* Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants.* Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools.* Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role.

* Implement and manage sourcing programs: Assist with the administration and effectiveness tracking of Employee Referral Programs and other sourcing initiatives.* Innovative candidate sourcing: Boost candidate generation by leveraging internet searches, networking, and social media to enhance the candidate experience.* Serve as a brand ambassador: Promote the company’s Employee Referral Program and employer value proposition to strengthen its position as an employer of choice.* Maintain recruitment records: Ensure accurate documentation of the recruitment process using Applicant Tracking Systems (ATS) and HRIS tools.

* Provide technical support: Assist customers in troubleshooting and resolving issues with phone services, internet connectivity, and device setup to ensure smooth service operations.* Customer service and issue resolution: Address customer inquiries, billing concerns, and service-related issues while delivering exceptional customer experience and ensuring timely resolution.* Escalate and coordinate complex issues: Collaborate with internal teams to escalate and resolve advanced technical problems, ensuring customer satisfaction and service continuity.

* Supervision of exam sessions: Conducted and invigilated English language exams, ensuring compliance with British Council testing procedures.* Management of secure test materials: Handled, delivered, and safeguarded highly classified exam materials throughout the testing process.* Adherence to safety standards: Ensured all exam venues, including private and public schools, adhered to strict safety and security protocols.