Hans Berkhout

Hans Berkhout Email and Phone Number

Head of Customer Success @ USoft B.V.
naarden, north holland, netherlands
Hans Berkhout's Location
Alkmaar, North Holland, Netherlands, Netherlands
Hans Berkhout's Contact Details

Hans Berkhout personal email

n/a
About Hans Berkhout

Hans Berkhout is a Head of Customer Success at USoft B.V.. He possess expertise in social media, social media marketing, online marketing, marketing strategy, market analysis and 7 more skills. Colleagues describe him as "Hans joined the Enterprise team full of ideas and enthusiasm with key knowledge from the industry. He's fun, full of energy, an strategic seller and a problem solver with leadership skills, thinking out innovative ways to approach ideas and solve. Great guy to work with." and "Hans and I worked closely together in the EMEA Customer Success team at Betty Blocks. He has this incredible knack for thinking on his feet and solving complex problems like a true trusted advisor. No matter how tough the situation, he always finds a way to come up with creative solutions. He's not just a problem-solver; he's a critical thinker who knows how to get things done. After Hans left the Customer Success team, he continued to make a huge impact as our Channel Director.… Show more"

Hans Berkhout's Current Company Details
USoft B.V.

Usoft B.V.

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Head of Customer Success
naarden, north holland, netherlands
Website:
usoft.com
Employees:
45
Hans Berkhout Work Experience Details
  • Usoft B.V.
    Head Of Customer Success
    Usoft B.V. Sep 2023 - Present
    Naarden, North Holland, Netherlands
    View
  • Betty Blocks
    Channel Director
    Betty Blocks May 2022 - Sep 2023
    View
  • Betty Blocks
    Senior Enterprise Customer Success Manager
    Betty Blocks Jan 2022 - May 2022
    Alkmaar, Noord-Holland, Nederland
    As a Senior Enterprise Customer Success Manager responsible for:Implementing CSM tooling (Mixpanel, Vitally)Onboarding/coaching new CSMsIncreasing strategic adoption of the Betty Blocks Platform at enterprise-level customers;Stimulating self-suffiency on platform-usage in both IT departments and Business Units;Advising C-level stakeholders on digital transformation and implementing Citizen Development;Assisting Account Executives in creating implementation & onboarding-plans for prospects;Aligning contributing outcome and business outcome in favor of optimal Customer Success;Engaging on and pre-designing enterprise Center of Excellence-structures;
    View
  • Betty Blocks
    Enterprise Customer Success Manager
    Betty Blocks Apr 2021 - Jan 2022
    Alkmaar, Noord-Holland, Nederland
    As an Enterprise Customer Success Manager responsible for:Increasing strategic adoption of the Betty Blocks Platform at enterprise-level customers;Stimulating self-suffiency on platform-usage in both IT departments and Business Units;Advising C-level stakeholders on digital transformation and implementing Citizen Development;Assisting Account Executives in creating implementation & onboarding-plans for prospects;Aligning contributing outcome and business outcome in favor of optimal Customer Success;Engaging on and pre-designing enterprise Center of Excellence-structures;
    View
  • Betty Blocks
    Partner Succes Manager
    Betty Blocks Feb 2020 - Feb 2021
    Alkmaar, Noord-Holland, Nederland
    View
  • Care2Contact
    Manager Ict & Projecten
    Care2Contact 2013 - Feb 2020
    Als Manager ICT & Projecten onder andere verantwoordelijk voor:Coördineren implementatietrajecten Klant Contact Software BOOSTFront-End ontwikkeling Klant Contact Software BOOSTDatabase-analyse en structureringOrganiseren, inrichten en begeleiden Klant Contact Campagnes
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  • Amaryllis Sales Research
    Adviseur Projectmanagement
    Amaryllis Sales Research Nov 2012 - Jun 2013
    Heiloo
    Adviseren en assisteren bij de projectinrichtingen voor diverse telemarketingopdrachten.Verantwoordelijk voor de interne begeleiding bij de doorontwikkeling van diverse callcenter-applicaties, en het centraliseren van deze applicaties in één softwaresysteem.
  • Information Science Committee
    Member
    Information Science Committee Dec 2012 - Apr 2013
    In december 2012, Auke Zwaan and I founded a new committee at the VIA (Union for Information Sciences Students Amsterdam). Currently, we are trying to energize our fellow-students into participating in VIA's events by planning events in line of the study's goals.
  • Svia Congress Comittee
    Member
    Svia Congress Comittee Dec 2012 - Mar 2013
    Member of the organization team for the annual A.W.E.S.O.M.E. IT congress of the VIA (Union for Information Sciences Amsterdam). Partly responsible for promoting the event.
  • Goldcar
    Klantcontact
    Goldcar Oct 2012 - Mar 2013
    Amstelveen
    Het structureren van het klantcontact, met als belangrijkste speerpunten het zorgen voor een structurele toename in zowel sales- als aftersales omzet en het moderniseren van het klantcontact naar Web 2.0-technologieën en Social Media.
    View
  • Amaryllis Sales Research
    Projectmanagement
    Amaryllis Sales Research Jan 2011 - Aug 2012
    Heiloo
    Bij Amaryllis Sales Research was ik verantwoordelijk voor de operationele gang van zaken. Werkzaamheden die ik hier heb gedaan zijn o.a.:Het inrichten van telemarketingprojecten voor een zeer gevarieerde selectie opdrachtgevers in de Automotive-, Financiële- en Business-to-Business-branches.Het bewaken en verhogen van de kwaliteit binnen deze projecten van inrichting tot facturatie.Het aansturen van ondersteunend personeel binnen de IT en kwaliteitsafdeling.Het ondersteunen van de accountmanagers in het bedenken van maatwerkoplossingen.Het herstructureren van diverse interne bedrijfsprocessen, met het verhogen van de kwaliteit en efficiëntie als doel.
  • Amaryllis Sales Research
    Telemarketeer
    Amaryllis Sales Research Sep 2010 - Dec 2010

Hans Berkhout Skills

Social Media Social Media Marketing Online Marketing Marketing Strategy Market Analysis Web 2.0 Data Analysis Network Design Project Coordination Data Mining Customer Experience Collective Intelligence

Hans Berkhout Education Details

  • Universiteit Van Amsterdam
    Universiteit Van Amsterdam
    Informatiekunde
  • Huygens College
    Huygens College
    Vwo
  • Murmellius Gymnasium
    Murmellius Gymnasium
    Gymnasium

Frequently Asked Questions about Hans Berkhout

What company does Hans Berkhout work for?

Hans Berkhout works for Usoft B.v.

What is Hans Berkhout's role at the current company?

Hans Berkhout's current role is Head of Customer Success.

What is Hans Berkhout's email address?

Hans Berkhout's email address is h.****@****llis.nu

What schools did Hans Berkhout attend?

Hans Berkhout attended Universiteit Van Amsterdam, Huygens College, Murmellius Gymnasium.

What skills is Hans Berkhout known for?

Hans Berkhout has skills like Social Media, Social Media Marketing, Online Marketing, Marketing Strategy, Market Analysis, Web 2.0, Data Analysis, Network Design, Project Coordination, Data Mining, Customer Experience, Collective Intelligence.

Who are Hans Berkhout's colleagues?

Hans Berkhout's colleagues are Harm Hofstee, Rens Kersbergen, Constantijn Des Bouvrie, Pieter Witvliet, Karst Van Den Bosch, Rory Van Ligten, Nema Atef.

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